Field Service Technician

1 month ago

Calgary, Canada Leidos Full time

Description

Leidos is seek a Field Service Technician to join our SES team. TheSecurity Enterprise Solutions (SES) Operationis the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Travel to various customer sites domestically and internationally as required.

SES is comprised of three divisions to align with our customers’ missions and needs:

  • Aviation Solutions

  • Ports & Borders

  • Global Services

The Senior Field Service Technician must be an example for others to follow.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Must be able to respond to emergency and non-scheduled calls for service on a daily basis within established response time goals.

  • Possesses a high level of technical knowledge on the company’s Trace, X-Ray and Multiplexing technologies.

  • Mentors lower level FSTs in order to improve their skill and knowledge of the equipment to include on the job training (OJT).

  • Responsible for meeting daily service repair needs and driving customer satisfaction at assigned sites / locations.

  • Working in a customer environment with systems operated in a 24/7 environment which require immediate response times (either while on-shift or after hours on-call) and driving long distances to sites.

  • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.

  • When needed, act as a liaison between the customer and other departments/functions with in the company.

  • May be called upon to work on equipment that has little or no documentation or training.

  • Completes all scheduled maintenance within required deadlines

  • Reviews all logs and maintenance tracking systems for open issues and prepares formal reports to customers as necessary.

  • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs.

  • Assesses product/equipment performance based on field support data; recommends modifications or improvements.

  • Seeks to provide technical support to customers and other service professionals as required.

  • May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.

  • Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trains on products serviced in the field, and displays high proficiency in servicing

  • Exercises every available measure to control and minimize costs while maximizing revenue.

  • Travel, overtime and work hours other than Monday-Friday may be required.

  • May be expected to assist in the preparation of operator and maintenance documentation, training, and may provide training to others as an instructor.

  • Other duties as required.

POSITION REQUIREMENTS:

  • BS degree in related field (industrial, electrical, electronic, mechanical). Equivalence achieved through comparative work and life experience is acceptable (8 years work experience in a related electrical or mechanical field service role).

  • Preferably including certification in networking or systems integration (A+, CCNA, or similar)

  • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

  • Minimum of 8 years experience directly involved in troubleshooting and field repair of advanced/integrated electrical and electronic systems and equipment

  • Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice.

  • While direct supervision is not the primary responsibility of this position, there will be instances where supervision of others on a project basis may be required. Must be capable of leading small (4-6 members) cross functional teams of similar roles.

  • Must be able to pass an in depth background check (TSA eQIP).

PHYSICAL/MENTAL REQUIREMENTS:

  • Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once.

  • Excellent customer service skills and the ability to handle stressful situations.

  • Self-motivated, reliable, and accountable individual

  • Must be able to lift/carry 50 lbs.

  • Must be able to push/pull 200 lbs.

  • Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.

  • Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility.

  • Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.

  • Must be willing to work on-call and off-shift as assigned and requested by district manager.

  • Must be willing to work emergency support as needed and perform on-call responsibilities per specified schedule or as otherwise prescribed by district manager.

WORK ENVIRONMENT:

  • Work environment is typically considered to be off-site, wherever the customer of concern is located. Service will typically be rendered at airports, correctional facilities, courthouses, cruise ships or other locations as required. Typical travel requirement is between up to 75% to support field service activities and customer relationships

Original Posting Date:2024-05-09

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

#J-18808-Ljbffr

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada Nestlé Canada Full time

    Position Snapshot:Business areas: Nestlé ProfessionalJob title: Field Service TechnicianLocation: Calgary, AlbertaJob Grade: 11Position Summary:We are looking for a Field Service Technician for Nestlé Professional based in Calgary. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service...

  • Junior Manufacturing Technician

    3 weeks ago

    Calgary, Canada Field Aviation Inc Full time

    **Junior Manufacturing Technician** Field Aviation has been providing specialized services to the international aerospace industry for over 70 years. Field Aviation makes ordinary aircraft extraordinary, delivering innovative, cost-effective and reliable special mission aircraft solutions-worldwide. Our interior modification capabilities seamlessly...

  • Field Service Technician

    2 weeks ago

    Calgary, Canada ITT, Inc. Full time

    Position Summary: Field Service Job Description - Canada We are actively searching for a Field Service Technician experienced with servicing all types of pumps and rotating equipment to provide the following services: installation, commissioning, startup, mechanical seal changes, pump/system troubleshooting, vibration analysis, testing, field repairs and...

  • IT Field Services Technician

    4 weeks ago

    Calgary, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

  • Field Service Technician

    3 weeks ago

    Calgary, Canada Fitness Machine Technicians Full time

    **Field Maintenance Technician - Fitness Equipment** Fitness Machine Technicians of Calgary is looking for technicians to perform both repair and preventative maintenance at fitness centres throughout the Metro Calgary area. This position requires travel to commercial and consumer locations to make repairs and conduct preventative maintenance on fitness...

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada Western Energy Services Full time

    Aero Rental Services, a division of Western Energy Services Corp., is hiring a BOP Service Technician to join our growing team in our Blackfalds locationWestern Energy Services Corp. is an oilfield service company which provides contract drilling services through Horizon Drilling in Canada and Stoneham Drilling Corporation in the United States. In addition,...

  • I.t. Field Service Technician

    4 weeks ago

    Calgary, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • Field Service Technician

    5 days ago

    Calgary, Canada Compact Compression Inc Full time

    Field Service Technician - Grande PrairieNatural Gas CompressorsCompact Compression is looking for a Field Service Technician to work in the area of Grande Prairie, Alberta. The position will involve field work carrying out general labor and maintenance duties. Field operations are expected be carried out in all weather conditions and all seasons and will...

  • Field Service Technician

    5 days ago

    Calgary, Canada Compact Compression Inc Full time

    Field Service Technician - Grande PrairieNatural Gas CompressorsCompact Compression is looking for a Field Service Technician to work in the area of Grande Prairie, Alberta. The position will involve field work carrying out general labor and maintenance duties. Field operations are expected be carried out in all weather conditions and all seasons and will...

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada ITT, Inc. Full time

    Position Summary:Field Service Job Description - CanadaWe are actively searching for a Field Service Technician experienced with servicing all types of pumps and rotating equipment to provide the following services: installation, commissioning, startup, mechanical seal changes, pump/system troubleshooting, vibration analysis, testing, field repairs and...

  • Field Service Technician

    4 weeks ago

    Calgary, Canada ROSEN Group Full time

    ROSEN is a leading privately owned company established in 1981. Over the last 4 decades, ROSEN has grown rapidly and is today a worldwide technology group that operates in more than 120 countries with almost 4000 employees. We offer sophisticated and highly innovative products and services to the oil and gas and other engineering industries. ROSEN Canada is...

  • IT Field Services Technician

    2 weeks ago

    Calgary, Alberta, Canada CBI Health Full time

    IT Field Services TechnicianCBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do.Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous...

  • Field Service Technician

    1 week ago

    Calgary, Canada East Penn Canada Full time

    At **East Penn Canada**, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a...

  • Field Service Technician

    3 weeks ago

    Calgary, Canada Pipecare Group Full time

    Job duties and responsibilities: - Assemble, prepare, pack and transport ILI tools and other auxiliary equipment to the project site - Calibrate or verify calibration, inspect and test inspection equipment prior to mobilization - Complete tool preparation checklists, project-related procedures, and job safety analysis documents - Provide service and client...

  • Field Service Technician

    4 weeks ago

    Calgary, Canada Shermco Industries Full time

    **About Shermco** - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Field Service Technician

    3 weeks ago

    Calgary, Canada Compact Compression Full time

    FIELD SERVICE TECHNICIAN Compact Compression is looking for a Field Service Technician to work in the area of Calgary, Alberta. The position will involve field work carrying out general labor and maintenance duties. Field operations are expected to be carried out in all weather conditions and all seasons and will include light maintenance and oil top ups on...

  • IT Field Services Technician

    2 weeks ago

    Calgary, Alberta, Canada Apex Systems Full time

    Job#: Job Description: IT Field Services Technician Apex Systems is a global IT services provider, and our staffing practice has an opening for a Field Services Technician with 3+ years experience in a similar role, a strong knowledge of level 2 and level 3 support skills, and the capability to support on premise, email, chat, phone support to...

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada Xerox Full time

    City- Calgary, Edmonton, Red Deer- State/Province- Alberta- Country- Canada- Department- Technical Customer Services- Date- Wednesday, August 16, 2023- Working time- Full-time- Ref# Job Level- Individual Contributor- Job Type- Experienced- Job Field- Technical Customer Services- Seniority Level- Entry LevelDescription & Requirement:About Xerox Holdings...

  • Field Service Technician

    4 weeks ago

    Calgary, Canada Leavitt Machinery Full time

    **Field Service Technician (Electrical)** **Alberta** **Leavitt Machinery CANADA** **Leavitt Machinery** is one of the fastest growing materials handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved exponential and continued growth over the past 25...

  • Field Service Technician/Field Service Application Technician

    3 weeks ago

    Calgary, AB, Canada Hays Full time

    We are hiring a Field Technician for a reputable residential home builder in Calgary. Strong technical skills ~ Excellent communication and customer service skills ~ Valid driver's license and reliable transportation