IT Field Services Technician

1 week ago

Calgary, Alberta, Canada Apex Systems Full time

Job#:

Job Description:

IT Field Services Technician
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Field Services Technician with 3+ years experience in a similar role, a strong knowledge of level 2 and level 3 support skills, and the capability to support on premise, email, chat, phone support to place at our client a enterprise healthcare. We have personally qualified the requirement with the hiring manager.
Client: Enterprise Healthcare
Terms: Permanent Role
Location: Hybrid- travel to on site locations
Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Cole Edwards- Please reference IT Field Services Technician
.
Responsibilities: Travel to remote sites to perform routine maintenance, installations, and troubleshooting. Provide onsite IT support at field locations by resolving technical issues related to hardware, software, and network systems. Collaborate with the central IT team to implement IT related projects and initiatives pertaining to renovations, acquisitions and internet rollout, etc. Ensure compliance with IT policies and procedures across all sites. Assist in the management of IT assets, including deployment, tracking, and decommissioning. Provide training and guidance to end-users on IT best practices and system usage. Assist the ServiceDesk team with general ticketing inquiries by responding promptly to IT support tickets and providing timely solutions. Document all actions and report on service performance metrics. Coordinate with the Manager, IT Field & Vendor Services for effective and timely execution of projects and support issues. Stay updated on new technology and suggest improvements to existing IT processes and infrastructure. Key Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. Minimum of 2 years of experience in an IT support role, preferably with experience in remote site support. Strong knowledge of computer systems, networks, and various software applications. Proficient in troubleshooting hardware and software issues. Excellent problem-solving skills and ability to work under pressure. Strong communication and interpersonal skills. Willingness to travel extensively to remote sites. Valid driver's license and functioning vehicle- Interview Process: We are working exclusively with the hiring manager on this position. Interviews will take place the week of 04/22.
This a great opportunity to join one of Canada's leading community healthcare providers. reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. They will provide the opportunity of growth and flexibility creating a good work life balance.
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EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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