TD Bank Careers Near Me – Claims Advisor

1 month ago


Markham, Canada TD Bank Full time
Job Description:

Engage customers in conversations to understand and meet their needs by providing them with advice and service regarding coverage and the claims process

[ads1] Job Responsibilities:
  • Support the timely and accurate completion of business processes and procedures
  • Contribute to business objectives for Operational Excellence
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for claims assessment and litigation
  • Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
  • Prioritize and manage own workload to meet SLA requirements for service and productivity
  • Identify, suggest and actively participate in process improvement opportunities
  • Identify, recommend and effectively execute standard practices and procedures applicable to insurance claims
Job Requirements:
  • You demonstrate good listening skills
  • CIP courses an asset
  • You possess excellent customer service skills and are dedicated to meeting the expectations of internal and external clients.
  • You are able to effectively analyze and identify discrepancies or gaps in data and reports
  • You have clear and professional written and verbal communication skills
  • Post-secondary education in health (kinesiology/health sciences) or insurance preferred
  • 3+ years relevant experience
  • College/ University degree
  • You demonstrate excellent investigation skills
  • You are able to negotiate win/win outcomes when possible
Job Details:

Company:TD Bank

Vacancy Type:Full Time

Job Location:Markham, ON, CA

Application Deadline: N/A

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