Service desk Agents

1 week ago


Montreal, Canada Kyndryl Full time

Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk Agent**Requirements**-3 years’ experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office products.Technical support can include such as password resets, hardware issues related to damaged Peripherals, software related issues such as non-responding applications, identification of security incidents such as viruses and malware-3 years’ experience working with an enterprise class IT Service Management tool to open, record, prioritize, match against other tickets in the system , track,, document, assign and close service request l/incident, problem and change tickets-3 years’ experience working with an Automatic Call Distribution telephony system to log in and out, set status, generate reports as requiredJunior Service Desk Agent**Requirements**-2 year experience or an acceptable combination of education, training, and/or experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (“COTS”) office products Technical support can include password resets, hardware issues related to damaged Peripherals, software related issues such as non-responding applications, identification of security incidents such as viruses and malware-2 year experience OR an acceptable combination of education, training, and/or experience working with an enterprise class IT Service Management tool to open, record, prioritize, match against other tickets in the system , track,, document, assign and close service Request l/incident, problem and/change tickets-2 year experience working with an Automatic Call Distribution telephony system to log in and out, set status, generate reports as required


  • Service desk Agents

    1 week ago


    Montreal, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents: To work on site at offices in Montreal 1 year contract Intermediate Service Desk Agent **Requirements** -3 years’ experience providing Information Technology technical support services in client operating systems, networks operating soft

  • Service desk Agents

    2 weeks ago


    Montreal, Quebec, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk AgentRequirements-3 years' experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office products.Technical...

  • Service desk Agents

    2 weeks ago


    Montreal, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk Agent**Requirements**-3 years’ experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office...

  • Service desk Agents

    2 weeks ago


    Montreal, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents: To work on site at offices in Montreal 1 year contract Intermediate Service Desk Agent **Requirements** -3 years’ experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office products....

  • Service desk Agents

    2 weeks ago


    Montreal, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk Agent**Requirements**-3 years’ experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office...

  • Service desk Agents

    2 weeks ago


    Montreal, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk Agent**Requirements**-3 years’ experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office...


  • Montreal, Quebec, Canada Atlantis IT group Full time

    **Service Desk Agent Bilingual**Montreal, CanadaExperience- 4-6 Years**Duration Long Term**Must-HaveKnowledge on End User Computing Devices (Laptop / Desktop / VDI)Ability to provide technical support over the phone Hands on Experience on resolving customer issues related to the infrastructureAssist with support of network connectivity, PCs, and VPN...

  • Service Desk Agent

    2 weeks ago


    Montreal, Quebec, Canada Sai Infotech Full time

    Minimum 4+ year of experienceRequired Technical skill - Service Desk SupportKnowledge of End Users computing Devices (Laptop, Desktop, VDI)Ability to provide Technical Support over the phoneAssist with support of network connectivity, PCs, and VPN connectivityExperience on Remote Desk Client Software'sJob Type: Fixed term contractContract length: 12...


  • Montreal, Quebec, Canada Fujitsu Full time

    Role PurposeThe Service Desk Team Manager will lead a front-line team whose focus is about providing a friendly, knowledgeable, personalized and efficient IT experience for the Client's employees. The Service Desk Team Mgr. will work closely with the Service Delivery Manager and will ensure that all Service Desk Services, Delivery commitments and...

  • Front Desk Agent

    2 weeks ago


    Montreal, Quebec, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:Responsibilities Always offer professional, friendly and kind service Process all external and internal calls, either by redirecting calls or assisting the caller Take charge of...

  • Analyst, Service Desk

    2 weeks ago


    Montreal, Quebec, Canada Raymond James Financial Full time

    Analyst, Service Desk At Raymond James, __we __develop, __we __collaborate, __we __decide, __we __deliver, and __we __improve together_.Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs._ Analyst, Service...

  • Front Desk Agent

    2 weeks ago


    Montreal, Quebec, Canada Hôtel Faubourg Montréal Full time

    Under the authority of the Supervisor and the Director of Front Office; the responsibilities and main tasks of the Front desk agent refer to the following list but are not limited to:Responsibilities Always offer professional, friendly and kind service Process all external and internal calls, either by redirecting calls or assisting the caller Take charge of...


  • Montreal, Canada Sonder Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they...


  • Montreal, Canada Sonder Full time

    Description to follow] Sonder s'est donné pour mission de révolutionner l'hôtellerie et d'offrir à tous un monde de meilleurs séjours. Il n'y a pas deux Sonder identiques - chaque propriété est conçue sur mesure et contient un mélange de chambres, de suites et d'appartements. Bien que chaque Sonder soit unique, notre application mobile permet...


  • Montreal, Canada Sonder Full time

    Description to follow] Sonder s'est donné pour mission de révolutionner l'hôtellerie et d'offrir à tous un monde de meilleurs séjours. Il n'y a pas deux Sonder identiques - chaque propriété est conçue sur mesure et contient un mélange de chambres, de suites et d'appartements. Bien que chaque Sonder soit unique, notre application mobile permet...

  • reservations agent

    1 month ago


    Montreal, Quebec, Canada Le St-Martin Hôtel Particulier (Montréal) Full time

    Hotels St-Martin Inc. (Montreal location) islooking for a dynamic and experienced candidate for the position ofReservations Agent. This proactive leader and member of the team will report tothe Sales Manager.The person must be independent, have a senseof initiative and innovation, and will actively participate in advancing ourbusiness by maximizing revenue...

  • reservations agent

    4 weeks ago


    Montreal, Quebec, Canada Le St-Martin Hôtel Particulier (Montréal) Full time

    Hotels St-Martin Inc. (Montreal location) islooking for a dynamic and experienced candidate for the position ofReservations Agent. This proactive leader and member of the team will report tothe Sales Manager.The person must be independent, have a senseof initiative and innovation, and will actively participate in advancing ourbusiness by maximizing revenue...

  • Front Desk Agent

    4 days ago


    Montreal, Canada Accor Hotels Full time

    Job DescriptionTo manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.KEY ROLES & RESPONSIBILITIESProvide warm, sincere and engaging service that ensures Guests feel valuedTreat each and every Guest as a unique individualAnticipate Guests’ needs with...


  • Montreal, Quebec, Canada United Nations Full time

    The Information Management Services (IMS) Division falls under the auspices of the Bureau of Administration and Services (ADB) and is headed by the Chief Information Officer (CIO)/ Deputy Director, Information Management Services (IMS) who has responsibility for planning, developing and implementing an information management strategy, setting and enforcing...

  • Service Desk

    2 weeks ago


    Montreal, Quebec, Canada Atlantis IT group Full time

    Service desk - BilingualMontreal, QC - Ful TimeRequired Skills:Should be efficient in understanding business requirements and negotiate with business if they are doable.Key Skills:Responsible for providing Bilingual Customer Service Support.Service Now reporting, perform ticket analytics, helpdesk analyst.providing L1/L1.5 support, excellent customer...