Director of Retail Partnerships

1 week ago

Old Toronto, Canada Lightspeed Full time

We're looking for a Director of Retail Partnerships to join our team. Reporting directly to the VP of Partnerships, the Director of Retail Partnerships will own our product partnership strategy for all of Lightspeed's retail products. This role will lead a team focused on developing, managing, and supporting product integration partners across multiple point of sale and eCommerce platforms.

As the Director of Retail Partnerships, you will report directly to the VP of Partnerships. You'll be responsible for managing a small team of partnership managers who directly manage product partners integrated across our point of sale and eCommerce platforms. You'll also manage a partner services team focused on onboarding and supporting partners.

What you will be responsible for:
  • Build and manage a team that oversees all product integration partnerships across our point of sale and eCommerce platforms.
  • Identify product partnership opportunities to develop and guide our partner strategy in the retail space across products and geographies.
  • In partnership with the wider Strategy Team, develop and execute against our 'build/buy/partner' framework to accelerate our product roadmaps and build product moats for our retail business.
  • Collaborate across teams to build a compelling app-marketplace and develop self-service partner tools to help accelerate the growth of our app ecosystem partners.
  • Work with potential and existing partners to define desired outcomes, investment, and nurture relationships that lead to long-term opportunities.
  • Develop and negotiate strategic partnership agreements that meet the company's strategic needs while ensuring mutual benefit to both parties.
  • Manage results with partner companies through regular governance processes.
  • Act as a key source of knowledge and subject matter expertise on market/competitive dynamics.
What you will be bringing to the team:
  • 10 years working in partnerships in the point of sale, payments, or eCommerce space.
  • Proven results working across legal, product, and commercial teams.
  • Experience in a global SaaS environment, preference for fast-growth and global.
  • Track record of being able to both set or shape strategy, as well as delivering executional plans that have measurable impact on the business.
  • Experience engaging at an executive level both internally with cross-functional groups and externally with partners.
  • Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams.
  • Exceptional written/verbal communication and presentation skills.
  • Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional interpersonal skills.
  • Proven ability to thrive in a fluid, fast-paced, unpredictable environment.
  • Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values.
  • Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast-paced and team-oriented environment.
What's in it for you?
  • Ability to do your job in a truly flexible environment.
  • Genuine career opportunities in a company that's creating new jobs every day.
  • Uncapped commission.
  • Work in a team big enough for growth but lean enough to make a real impact.
Benefits:
  • Lightspeed share scheme (we are all owners).
  • Immediate access to our benefits plan.
  • RRSP match after 3 months.
  • Fitness & Wellness benefit: $500 CAD per calendar year.
  • Unlimited Paid Time Off.
  • Parental leave Top-Up.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. Founded in 2005 in Montreal's gay village, our ethos has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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