IT Support Specialist

2 weeks ago

Winnipeg, Canada FloForm Countertops Full time

Required immediately, our Winnipeg Branch is seeking a FULL-TIME SENIOR IT SUPPORT SPECIALIST to provide desktop support, technical support and network administration services to users working in Canada and the US.


With 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:

As the primary relationship manager of a team of expert external service providers, you will be responsible for the development and execution of the organizational IT strategy. You will ensure the IT systems, software, and hardware are meeting the needs of the company and the end user in Canada and the U.S. This includes development, testing, and maintenance. You will also research new solutions, make recommendations, write SQL reports, troubleshoot, and administer disaster recovery initiatives.

Qualifications:

  • Related secondary education with 5 years of experience an asset.
  • Advanced computer skills with experience using Microsoft Office products, SQL administration, Windows Server, and Microsoft Dynamics GP.
  • Strong organizational skills, with attention to detail.
  • Basic understanding of accounting.
  • Strong written and oral communication skills.

Duties and Responsibilities:

  • Manage time, cost, and feasibility studies.
  • Assist in forecasting hardware and software needs.
  • Work with other areas to develop policies and procedures and to resolve technical problems.
  • Oversee and provide direction to the IT Support resource.
  • Build custom reports to maximize efficiencies.
  • Administer the company network.
  • Provide end user support for hardware and software.
  • Administer SQL Database.
  • Source, order, and set up new workstations.
  • Administer disaster recovery initiatives.
  • Recommend new solutions to improve or streamline IT processes.
  • Coordinate with external consultants and review proposals.
  • Other duties as assigned.

FLOFORM is proud to offer the successful candidate:

  • Competitive Wage.
  • Medical and dental benefits.
  • RRSP Matching.
  • Paid Sick Time.

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our Customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, contact us today

Submit a resume at www.floform.com.

We look forward to meeting you

To learn more about us we encourage all applicants to visit our website at www.floform.com.

We are an Equal Opportunity Employer.

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