Key Account Manager

2 weeks ago


Sudbury ON, Canada Toromont Cat Full time

Key Account Manager - SudburyThe Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations.As a Mining Key Account Manager, YOU will experience:Working within one of the safest organizations in the industry where your safety and well-being are our most important priorityWorking for the best in class equipment dealer and with premium brands to exceed our customer needsOpportunities to continuously Learn, Grow and Develop with our TCAT team for your successCompetitive total rewards including: wages, benefits, and premiums (as eligible)In a typical day, YOU will:Participate in safe and healthy work behaviors and practices at all times in support of Toromont’s Health and Safety Policy/Programs objectives and initiativesManage the assigned territory with new and existing accounts to ensure Company goals and values are metDevelop and maintain customer relationships through regular on site visits (surface and UG)Manage relationships with the Service and Maintenance Managers to ensure annual parts and service budgets are aligned with customer's projected needsCreate and monitor sales objectives in collaboration with the Mining Team and Local Branch ManagerAssist Regional Branch with day to day site specific requests including asset management for services, CSA (Customer Support Agreements) contracts, parts planningProspect for new mining customers and provide quotes, warranty details and other product informationCoordinate quarterly mine site partnership meetings with Branch, mine management and procurement team accordinglyCo-operate with engineering firms on related mine expansion projectsAssist Mining Fleet Analysts with cost reduction projects and ensure the Product Support Team has the necessary resources to execute on the expected deliverables (CI initiatives, metrically driven)Develop strong relationships with supplier/manufacturer sales representatives to continually promote our product offeringEnsure that Caterpillar and Toromont CAT partnership agreements are executed in good faith by all organizationsMust-haves for this role:Post-Secondary Education (mining, mechanical, geological engineering preferred) and 3+ year experience in the mining/mineral industrySolid knowledge of underground, surface mining equipment and operations processes (related WHMIS and Common Core training)Technical industry knowledge related to mining process or heavy mobile equipmentSafety conscious, customer-centric, flexible, diplomatic and collaborative with excellent presentation skillsInfluential leader with strong negotiation, superior interpersonal and communication skillsProven ability to develop and nurture trusted and long term partnerships internally, externally and at all levels (mine operations to executive level)Analytical with enhanced listening and problem solving skills, current on market conditions and business driversDeliver results in a fast-paced, demanding and deadline driven environmentMotivate others to adapt to changing priorities and environmentsSolid business and financial acumen with a sense of urgency and attention to detailComputer literate with proficiency in Microsoft Applications and other customer programsBilingual (English & French) preferredWilling and able to travel extensively throughout Canada and a valid Driver’s Licence and clean Driver's AbstractAbout Toromont CatWith over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success


  • Key Account Manager

    2 weeks ago


    Sudbury, ON, Canada Toromont Cat Full time

    Key Account Manager - SudburyThe Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations.As a Mining Key Account Manager, YOU will experience:Working within one of the...

  • Key Account Manager

    2 weeks ago


    Sudbury, ON, Canada Toromont Cat Full time

    Key Account Manager - SudburyThe Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations.As a Mining Key Account Manager, YOU will experience:Working within one of the...

  • Key Account Manager

    2 weeks ago


    Sudbury, ON, Canada Toromont Cat Full time

    Key Account Manager - Sudbury The Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations. As a Mining Key Account Manager, YOU will experience: Working within one of...

  • Key Account Manager

    2 weeks ago


    Sudbury, Canada Toromont Cat Full time

    Key Account Manager - Sudbury The Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations. As a Mining Key Acc

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    Key Account Manager - SudburyThe Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and VALE Canada Operations by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations.As a Mining Key Account Manager, YOU will experience:Working within one of the...

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