Equipment Systems Application Specialist II

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What we offer

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including medical, dental, and vision care – Available day one
• Extensive product and on the job/cross training opportunities With outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do

Under general direction, supports the construction sales team by assisting with pre and post sales activities on building systems and equipment project opportunities. Although the role is primarily weighted with execution of our equipment business, the ratio of pre and/or post sales activities will vary based on assigned branch type, assigned Account Execs and customer expectations.

Pre-sales activities include, but are not limited to; system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing. This role will receive direction, coaching and support from assigned account executives and sales leadership on pre-sale needs and expectations.

Post sales activities include equipment project execution that is profitable, accurate, on-time, within the scope of the contract and in alignment with customer expectations. Develops and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors. Works with assigned sales team to maintain an effective balance between customer satisfaction and project financial results when performing pre-sale and/or post sale duties.

How you will do it

• Provides technical support, selections and limited estimating support to Account Execs during project design or proposal phase. Assists as needed in developing the customer business case for the conceptual solution.
• Supports detailed estimating of projects for Account Execs to finalize and present to clients. Validates assumptions made during proposal and development phase. Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Sales. Assists in preparing proposals and other customer communication documents.
• Prepares customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation and RFQ and RFI issuance.
• Supports Account Execs’ efforts to become basis of design through timely selections, specifications, sequences, drawings and review of documents as required.
• Manages project Profit and Loss (P&L) and customer satisfaction for all projects assigned. Accomplishes this utilizing the Johnson Controls equipment order execution process, including execution of the equipment orders, startup and final payment.
• Works closely with branch administration to manage backlog execution, schedule and forecast execution of equipment projects up to two years in advance.
• Interprets engineering drawings and specifications in order to develop and provide engineered equipment submittals in compliance with contract drawing, site coordination, and site installation requirements.
• Follows standardized submittal generation guidelines for preparation and processing of equipment engineering submittals, including but not limited to; final coil selection, coil hand coordination, fan selection, chiller performance verification, chiller configuration and option selection so as to match schedule, drawing and specification requirements.
• Verifies that Johnson Controls has an “approved” equipment submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication.
• Evaluates the contractual scope of supply and the impact of client-issued bulletins, field directives and/or scheduling changes. Coordinates project schedule with the customer to ensure timely release of equipment.
• Works to maximize appropriate additional change orders. Performs associated cost estimates, prepares proposals and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes/change orders.
• Coordinates the factory equipment order process to ensure technical and commercial compliance with contract documents and site coordination requirements.
• Generates technical content of Purchase Orders for field purchased materials and equipment.
• Selects, orders, and tracks the delivery of materials and equipment for assigned projects. Coordinates shipping processes to meet factory and project schedule requirements and reviews the equipment order status reports as needed, identifying any critical delivery requirements. Coordinates equipment delivery requirements with the Customer.
• Effectively communicates project progress, issues and financial status to management as required.
• Reviews vendor invoices for technical and commercial compliance prior to approving payment.
• Coordinates post shipment services that include but are not limited to; start-up initiation and solutions to delivery, shipping or scope omission problems.
• As required, visits customer sites to ensure delivery and receipt of critical equipment is in compliance with the expectations of Johnson Controls, the customer and the owner.
• Ensures project documentation is compliant with contract requirements, Johnson Controls standards and the formal Johnson Controls equipment order execution process.
• Periodically answers engineered equipment and controls application questions from potential customers and other sales channels.
• Develops and maintains viable long-term relationships with customers, consultants, prime contractors and subcontractors. Attends job progress meetings as required.
• Coordinates customer-training requirements with local Johnson Controls service.
• Works with Equipment Operations Specialist to address any billing and collections issues, and to assure Johnson Controls receives payment in full.

What we look for

Required

• BA degree – BASc/B.Eng/MASc/M.Eng in Mechanical Engineering or Equivalent
• Experience with Microsoft Office suite (with emphasis on Word, Excel and Visio), Adobe Writer, and basic Windows operating system environment
• Ability to work independently and as part of a team
• Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence
• Demonstrated ability to organizational and attention to details
• Project Management Experience or valid PMP certification

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.