Equipment Systems Application Specialist II

3 weeks ago

Richmond Hill, Ontario, Canada Johnson Controls Full time

About the Role

Johnson Controls is seeking a highly skilled Equipment Systems Application Specialist II to join our team. As a global leader in smart, healthy, and sustainable buildings, we strive to reimagine the performance of buildings to serve people, places, and the planet.

Key Responsibilities

  • Lead a team of HVAC Equipment Systems Application Specialists to support the Sales Team by assisting with pre and post-sales activities on building systems and equipment project opportunities.
  • Provide training and support on project management practices and the equipment order execution process.
  • Support the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team, and subcontractors.
  • Assist in revenue forecasting, collections, and resource planning.
  • Manage the overall performance of System Application Specialists.
  • Establish goals and development plans for staff. Evaluate employee performance, perform salary management, and promote team development.
  • Act as the first level of escalation for any issues related to equipment orders, order commitments, delivery, final payment, and customer satisfaction.
  • Act as the local expert on equipment to assist in the interpretation of engineering drawings and specifications.
  • Review equipment and controls estimates, proposals, selections, engineering submittals, and purchase, etc.
  • Communicate process problems, warranty trends, systemic delivery issues to leadership. Participate in review sessions and feedback groups.
  • Provide technical support, selections, and limited estimating support during project design or proposal phase. Assist as needed in developing the customer business case for the conceptual solution.

Requirements

  • Technical diploma or degree in Engineering, buildings, building environmental systems technology, construction, HVAC & R technician, business; or
  • Certification in a relevant field such as HVAC Technician or Refrigeration and Air Conditioning Mechanic.
  • HVAC equipment knowledge.
  • 5+ years' Application Engineering experience.
  • Ability to simultaneously handle a large and diverse number of projects.
  • Supervisory experience is required.

Preferred Qualifications

  • Bachelor's degree in Engineering is preferred.
  • 5+ years' HVAC experience is preferred.
  • Experience in the construction industry.
  • Understanding of accounting principles and cost management.

About Johnson Controls

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Join our team and thrive in an empowering company culture where your voice and ideas will be heard.

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