Equipment Systems Application Specialist II
4 weeks ago
About Johnson Controls
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.
Our Team
Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.
What We Offer
- Competitive Salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including medical, dental, and vision care - available day one
- Extensive product and on-the-job/cross-training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
About the Role
Leads a team of HVAC Equipment Systems Application Specialists to support the Sales Team by assisting with pre- and post-sales activities on building systems and equipment project opportunities.
Responsibilities
- Provides training and support on project management practices and the equipment order execution process.
- Supports the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service teams, and subcontractors.
- Assists in revenue forecasting, collections, and resource planning.
- Manages the overall performance of System Application Specialists.
- Establishes goals and development plans for staff. Evaluates employee performance, performs salary management, and promotes team development.
- Acts as the first level of escalation for any issues related to equipment orders, order commitments, delivery, final payment, and customer satisfaction.
- Acts as the local expert on equipment to assist in the interpretation of engineering drawings and specifications.
- Reviews equipment and controls estimates, proposals, selections, engineering submittals, and purchase, etc.
- Communicates process problems, warranty trends, systemic delivery issues to leadership. Participates in review sessions and feedback groups.
- Provides technical support, selections, and limited estimating support during project design or proposal phase. Assists as needed in developing the customer business case for the conceptual solution.
Requirements
- Technical diploma or degree in Engineering, buildings, building environmental systems technology, construction, HVAC & R technician, business; or
- Certification in a relevant field such as HVAC Technician or Refrigeration and Air Conditioning Mechanic.
- HVAC equipment knowledge.
- 5+ years' Application Engineering experience.
- Ability to simultaneously handle a large and diverse number of projects.
- Supervisory experience is required.
Preferred
- Bachelor's degree in Engineering is preferred.
- 5+ years' HVAC experience is preferred.
- Experience in the construction industry.
- Understanding of accounting principles and cost management.
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