Senior IT Manager, Data Info Management

4 weeks ago

Old Toronto, Canada TD Bank, N.A. Full time
Senior IT Manager, Data Info Management

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. The base pay offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Job Description:

Manage and/or lead a team of technology Data Analysts / Data Specialists responsible for the build, design, development, testing, execution, and quality assurance of Data / Information Management solutions ensuring effective integration and processes are in place across the enterprise. Role may also be a technical expert within a specialized data management field responsible for providing team leadership and building out Data / Information Management organizational capabilities.

Responsibilities:

  • Responsible for multiple Business Intelligence server environments supporting Enterprise solutions
  • Lead and drive projects and currency implementations and partner with Technology and Business partners to align to business requirements
  • Manage and remediate open technical gaps on supported Business Intelligence server environments
  • Work closely with technical architects, data and software engineers to ensure optimal application and data database design to support reporting requirements.
  • Expertise in server platform sizing, troubleshooting, tuning & disaster recovery.
  • Configure and maintain Business Intelligence Server Software Layer
  • Change management including software, hardware upgrades, patches
  • Monitor server activity/usage statistics to identify possible performance issues/enhancements
  • Performance tuning / Server management of tableau server environment (clustering, Load balancing).
  • Develop and document standards/best practices for development and administration of the BI application platform.

KEY ACCOUNTABILITIES

  • Build, oversee and manage diverse team of data / information management Analysts/Specialists and related operations and set team goals / objectives in alignment with overall Business strategies
  • Manage the team in driving out the technology strategic roadmap, including the introduction of big data technologies, advanced analytics, data modeling and other capabilities that will deliver meaningful data analytics
  • Oversee the delivery of data products in report / presentation format to specifications and timeline in alignment with overall business data governance/information management strategies
  • Responsible for ongoing data sourcing and management (e.g. quality assurance, analysis, and the production and distribution of Management Information)
  • Support technology leadership team in driving out the information excellence program and build technical and governance capability across all aspects of data analytics and modeling
  • Be accountable for building data management capabilities and leveraging it as a competitive advantage for TD
  • Build Information as a Service capability and implement the Information Excellence capabilities defined by Enterprise Architecture.
  • Lead the efforts in integrating siloed, irregular and external data from TD systems and data warehouses to enable a consolidated view of customer information to drive behaviour and predictive analytics
  • Assess existing analytics tools and enhance existing analytical capabilities and quality of data to enable greater automation
  • Investigate new opportunities to create and develop more effective methodologies and processes for collecting, analyzing and presenting data
  • Optimize operational efficiencies by taking opportunities to reduce cost through process improvement, unit costs reduction and provide meaningful financial insight to the functional leader or CIO.

EXPERIENCE & EDUCATION

  • Undergraduate degree or Technical Cert.
  • Graduate degree, preferred
  • 10+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Additional Information: We’re delighted that you’re considering building a career with TD. We are committed to providing the support our colleagues need to thrive both at work and at home.

Our Values: At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

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