Business Systems Analyst
2 months ago
Typical Day in Role:
- Perform analysis, design, implementation, modification, and daily functional support of all applications.
- Works with key stakeholders within all business functions to align technology solutions with business strategies.
- Gathers requirements from business units and translates those to programmers and developers.
- Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities.
- Supports one or more highly complex business processes.
- Works on multiple projects as a project team member.
- Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
- Serves as a liaison between users and developers to help resolve production issues.
- Performs health checks after releases to ensure functionalities have been deployed correctly.
Candidate Requirements/Must Have Skills:
- 8+ years’ experience as BSA, preferably with at least 3-5 recent experience working within a large highly matrixed complex financial institution.
- Demonstrated experience having worked on a large project with a budget of over $5 million, with competing priorities with multiple stakeholders.
- 3+ years’ experience with JIRA, Confluence, MS Suite.
- Experience working within an Agile framework.
Nice-To-Have Skills:
- Salesforce experience – experience with sub features of Salesforce a strong asset.
- Development experience – to have technical mindset in translating requirements.
- Project management skills - in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines.
Soft Skills Required:
- Ability to solve technical problems/processes and understand complex details.
- Ability to increase operating efficiency with high quality technical solutions.
- A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level.
- Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.
- Ability to create business solutions that increase competitive advantage.
- Ability to exercise good judgment in selecting methods and techniques for obtaining solutions.
Education:
Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred. MBA or other related advanced degree an asset. Agile/CSM certification an asset. Salesforce certification an asset.
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