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Operations Coordinator
3 days ago
Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.
If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator. Join their team and play a vital role in maintaining financial integrity within their organization's inventory management processes.
Hours: Monday to Friday – Hybrid position - Flexible work schedule to do virtual meetings with different regions of the world.
Salary: 22$ to 26,5$ per hour, according to experience
Localization: Saint-Laurent, QC – Parking on site
Duties and Responsibilities:
Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.
Process all orders to send to the distribution facility
Verify inventory availabilities
Deal with logistics: routing orders via EDI or Retailer portals
Pro-actively open-order files by account indicating current routing issues & actions/EDC dates
Weekly review of results with Sales teams
Actively work to achieve on-time delivery metrics (OTIF)
Escalate issues and identify solutions
Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
Assist in the review and research of all disputes rejected claims to determine next steps
Attributes and Skills:
Detail oriented, analytical, and highly organized with proven ability to work quickly and deliver accurate and actionable information.
Strong attention to detail and accuracy
Ability to work autonomously
Excel skills - intermediate level
Strong problem solving and analytical skills
Ability to work well under pressure in a fast-paced environment
Well organized and able to multi-task
Strong communication skills
Ability to work well within a team environment
Focused on the outcome for the team and company
Education and Experience:
Bachelor’s degree, preferably in Commerce or a related field (or equivalent experience)
Fluently bilingual English and French
2+ years of experience in a customer service or account management role
2+ Years of experience with Retail Majors in a B2B capacity
As this position requires frequent interactions with international partners, the English language will be used daily at an advanced level.
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