General Manager For Urospot Vancouver
16 hours ago
General Manager for UROSPOT Vancouver - Pelvic Health Done Differently
About UROSPOT :
We are Canada’s premiere centre for pelvic health and we approach this important challenge with care, empathy, compassion and professional expertise. We are on a mission to transform women’s health and address pelvic floor health differently, solving bladder leaks, urgency, night waking, pelvic organ prolapse and sexual functioning tactfully and gracefully.
About You :
You are the epitome of purpose-driven passion, embodying our mission and values.
This demeanor is balanced by a high degree of empathy and ability to stare problems in the face with a confident smirk. You’re practiced at navigating the emotional and physical needs of both clients and staff. You thrive in creating meaningful connections, bringing warmth and authenticity to every interaction. Whether you’re educating on the importance of women’s health or engaging in light-hearted banter, your ability to have heartfelt conversations with anyone enriches our clinic experience. For you, purpose driven passion isn't just a professional mantra - it's a personal commitment to positively impact people's lives.
Your approach to leadership is fueled by your continuing hunger to elevate your team to be their best through learning and knowledge and honest feedback that solves issues quickly and professionally. You are defined by a unique blend of calmness, efficiency, and drive for positive outcomes. You effortlessly manage complex situations and foster an environment where every detail is attended to with love and kindness. You can meticulously oversee operations, ensuring that every aspect of our guest’s experience is in line with our high standards of operational efficiency and branded care experience. Under it all, you are driven by a desire to win and a relentless pursuit of excellence in your role, always striving to beat key performance and conversion metrics and growth projections.
This drive, coupled with your experience and your ‘do it with kindness’ nature, makes you not just a thoughtful leader, but a go-to source of inspiration for your team, clients and the community at large.
Your Mission:
Lead our UROSPOT Granville Street pelvic floor health spa location and be fully responsible and accountable for achieving revenue, cost and margin targets, hiring and managing staff schedules, leading employee reviews, managing budgets and projections, leading highly visible and engaging pelvic floor health presentations and motivating our staff to deliver UROSPOT’s exceptional and caring customer experience.
Success In This Role:
To be successful in this role, you need to be passionate about working for a brand that prioritizes community engagement, client care, empathy, healing and trust You are a natural leader, taking ownership when it comes to employee and customer engagement, operational excellence, reviewing reports and reporting to the business owners.
You will have an exceptional (and experienced) team coaching and supporting you in this role. If you succeed at this role, there is significant growth potential for you As we expand across the Lower Mainland, there is an opportunity to grow into a Regional Manager with increased responsibilities and higher compensation.
Required Skills:
- Influencer and connector mentality with exceptional presentation and education skills;
- Expert at lead generation and managing lead and consult conversions, constantly elevating your team to meet or exceed targets;
- Natural leadership and people skills, motivating others based on empathy and a mentorship mentality;
- Beworld class at building relationships with clients and employees and fanatical about delivering a world class customer experience;
- Experience hiring A-Player employees and managing them to perform at their best;
- Follows proven systems but also knows how to continuously improve adherence to standards and elevate processes;
- Confident with financial management;
- Incredible at prioritization;
- Can have difficult conversations yet still maintain a powerful, connected, caring relationship;
- Gets @$#& done and people still love you
Details & Compensation:
- Full time, permanent, on site;
- Organizing and delivering engaging presentations off site required;
- Working some weekends required;
- Annual salary:
$100,000 starting range and negotiable depending on experience; - Asthe number of locations grow, opportunity to grow into a Regional Manager role with increased responsibilities and higher compensation.
*You can email julian@urospot.com if you are interested in this opportunity and have any questions.
**Please submit resume and cover letter if you are interested in this position.
*** Only qualified applicants will be contacted after several weeks while we gather resumes for our first group interview.
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