General Manager/Permanent Full-Time

6 days ago


Vancouver BC, Canada Friend In Every City Franchising Inc. Full time

General Manager for UROSPOT Vancouver - Pelvic Health Done Differently
We are Canada’s premiere centre for pelvic health and we approach this important challenge with care, empathy, compassion and professional expertise. We are on a mission to transform women’s health and address pelvic floor health differently, solving bladder leaks, urgency, night waking, pelvic organ prolapse and sexual functioning tactfully and gracefully.

Whether you’re educating on the importance of women’s health or engaging in light-hearted banter, your ability to have heartfelt conversations with anyone enriches our clinic experience. You effortlessly manage complex situations and foster an environment where every detail is attended to with love and kindness. You can meticulously oversee operations, ensuring that every aspect of our guest’s experience is in line with our high standards of operational efficiency and branded care experience. Under it all, you are driven by a desire to win and a relentless pursuit of excellence in your role, always striving to beat key performance and conversion metrics and growth projections.
This drive, coupled with your experience and your ‘do it with kindness’ nature, makes you not just a thoughtful leader, but a go-to source of inspiration for your team, clients and the community at large.

Lead our UROSPOT Granville Street pelvic floor health spa location and be fully responsible and accountable for achieving revenue, cost and margin targets, hiring and managing staff schedules, leading employee reviews, managing budgets and projections, leading highly visible and engaging pelvic floor health presentations and motivating our staff to deliver UROSPOT’s exceptional and caring customer experience.

To be successful in this role, you need to be passionate about working for a brand that prioritizes community engagement, client care, empathy, healing and trust Expert at lead generation and managing lead and consult conversions, constantly elevating your team to meet or exceed targets;
Beworld class at building relationships with clients and employees and fanatical about delivering a world class customer experience;
Experience hiring A-Player employees and managing them to perform at their best;
Confident with financial management;
Full time, permanent, on site;
Organizing and delivering engaging presentations off site required;
Working some weekends required;



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