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Leasing & Resident Experience Specialist

2 months ago

Mitchell, Canada CAPREIT Apartments Full time

Are you passionate about building relationships, with a proven track record of success in a hospitality, property management or high-end retail sales role?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing & Resident Experience Specialist at our luxurious property located in Ottawa that offers condo-style apartments.

About the Leasing & Resident Experience Specialist opportunity:

  • Conduct property tours and provide information about the community and its amenities to prospective residents
  • Process rental applications and lease agreements
  • Respond to resident inquiries and concerns in a timely and professional manner
  • Collaborate with the maintenance team to ensure that resident service requests are addressed promptly
  • Maintain accurate and up-to-date records of resident interactions and leasing activity
  • Plan and execute resident events and activities to foster a sense of community, as needed
  • Continuous engagement with residents throughout the duration of their tenancy - fostering tenant retention and a sense of community
  • Other duties as assigned

What you need to succeed:

  • 3-5 years of prior experience in hospitality, property management or a related field
  • Excellent customer service, sales and interpersonal skills
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and property management software
  • Ability to work independently and as part of a team
  • Commitment to providing an exceptional resident experience

What’s in it for you?

At CAPREIT, we reward all permanent full-time employees:

  • Competitive Base Salary
  • Paid Vacation
  • Flexible Health, Dental & Vision Benefits
  • Employee Savings Plan
  • Employee & Family Assistance Plan
  • Learning & Professional Development

Your opportunity to build an exciting career

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