Associate Director, Change Management

3 weeks ago

Old Toronto, Canada Royal Bank of Canada Full time
Job Summary

Job Description

What is the opportunity?

The Associate Director will be primarily accountable to define strategy, lead and execute end-to-end change management (process, technology and people) for an assigned set of strategic initiatives. The incumbent will develop change management approach and solid plans for selected portfolio of projects and provide high-level oversight on other projects, inclusive of process and controls impact assessments, training and communication schedules (as applicable) and support the design of the target state processes.

The incumbent will play a key role in helping RBC IS achieve target outcomes by ensuring complete adoption of target processes and controls across a broad group of internal and external stakeholders.

What will you do?
  • Lead the development and implementation of OCM methodology, strategies and plans to support large to medium scale projects.
  • Complete stakeholder analysis, organizational impact, change readiness assessments and integration plans into communication and training to drive adoption of changes being introduced.
  • Change Management Lead for across several strategic initiatives that will help position RBC IS as the clear leader in our chosen products and client segments
  • Lead end to end change impact assessments (including current vs. target state process documentations, controls and associated risks, if any).
  • Develop a change management plan that will enable the implementation of process and controls changes across a broad group of internal and external stakeholders and support change management efforts for external clients as required.
  • Develop and implement OCM strategies and plans to mitigate risks and successfully transition impacted stakeholders through the changes, including the implementation of communication, engagement, change leadership, training, and resistance management strategies and plans and oversee OCM execution, including measuring the outcomes to assess effectiveness of the overall change management strategy.
  • Partner with senior leadership and stakeholder groups to understand, document and inform change management needs, and develop an effective change management strategy and plan that will enable the implementation of enhanced process and controls changes across a broad group of internal (Operations, Client Success) stakeholders and support change management efforts for external clients as required, while evaluating potential significant improvements to existing processes, methods and applying best practices.
  • Lead and manage a team of employees, including providing guidance, feedback and coaching to support their professional development.
  • Serve as a liaison between team members and upper management, communicating company policies, changes and updates effectively
  • Conduct regular one-on-one meetings with team members to discuss progress, provide support, and address any concerns
What do you need to succeed?

Must-have
  • Minimum 5 years in Leadership/Management role, across functional business experience/exposure, IS preferred
  • 7+ years financial industry experience specifically in and Investor Services/Fund Administration industry
  • Thorough operational knowledge of Fund Accounting/Custody/Shareholder Services and applicable systems (e.g. W360, Unitrax, Milvus, Trust & Gplus etc), processes, procedures, policies and operations
  • 3+ years of broad Change Management and Project Management experience (equivalent combination of education and experience will be considered)
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
  • Working with an exciting, close-knit, supportive & dynamic group
  • Opportunity to collaborate with other business segments within the bank
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
Job Skills Adaptability, Business Appraisals, Change Controls, Commercial Acumen, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-02-26

Application Deadline: 2024-04-29

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at . #J-18808-Ljbffr

  • Associate Director, Change Management

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** The Associate Director will be primarily accountable to define strategy, lead and execute end-to-end change management (process, technology and people) for an assigned set of strategic initiatives. The incumbent will develop change management approach and solid plans for selected portfolio of projects and...

  • NA-Managing Director

    7 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEO Location: TorontoLeon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    7 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    7 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    5 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: TorontoLeon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    7 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    6 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    6 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director Reports to: CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our...

  • NA-Managing Director

    7 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • NA-Managing Director

    6 days ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing DirectorReports to: CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce, and dealers). Our most...

  • Director, Transformational Change

    2 days ago

    Old Toronto, Canada Royal Bank of Canada Full time

    Job Summary Oversees the implementation, integration and effectiveness of change management processes, and ensures compliance with organizational strategies. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets. Job Description What is the opportunity? Our RBC Operational Risk team is...

  • Associate Director, Operational Risk Management

    4 weeks ago

    Toronto, Canada Healthcare of Ontario Pension Plan (HOOPP) Full time

    Why you’ll love working here: - high-performance, people-focused culture- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves- learning and development initiatives, including workshops, Speaker Series events and access...

  • Associate Director, Governance and Curriculum

    6 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:05/17/2024 **Req ID**: 37376 **Faculty/Division**: Faculty of Arts & Science **Department**: ARTSC: Ofc of the Dean **Campus**: St. George (Downtown Toronto) **Position Number**: 00030899 **Description**: **About us**: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse...

  • Director, Transformational Change

    5 days ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** Oversees the implementation, integration and effectiveness of change management processes, and ensures compliance with organizational strategies. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets. **What is the opportunity?** Our RBC Operational Risk team is...

  • Associate Director, Marketing

    1 month ago

    Old Toronto, Canada Borealedu Full time

    Let’s reimagine access to Canadian education, together.  Boreal Education is an EdTech company that empowers Canadian post-secondary institutions to grow and develop distance, hybrid and online education programs. Lifelong learning is becoming increasingly necessary for professionals to match the pace of automation and digitization in the workplace....

  • Associate Director, Marketing

    4 weeks ago

    Old Toronto, Canada Borealedu Full time

    Let’s reimagine access to Canadian education, together.  Boreal Education is an EdTech company that empowers Canadian post-secondary institutions to grow and develop distance, hybrid and online education programs. Lifelong learning is becoming increasingly necessary for professionals to match the pace of automation and digitization in the workplace....

  • Associate Director, Marketing

    4 weeks ago

    Old Toronto, Canada Borealedu Full time

    Let’s reimagine access to Canadian education, together.  Boreal Education is an EdTech company that empowers Canadian post-secondary institutions to grow and develop distance, hybrid and online education programs. Lifelong learning is becoming increasingly necessary for professionals to match the pace of automation and digitization in the workplace....

  • Executive Director, HR Transformation

    4 weeks ago

    Old Toronto, Canada Seneca College Full time

    Are You Ready to Lead Transformation in HR? Are you driven by the challenge of leading transformative initiatives in HR? Are you ready to spearhead HR technology and change management while shaping the future of HR strategy? We are seeking an Executive Director of HR Transformation and Change to join the Human Resources team to optimize HR processes and...

  • Associate Director, Sales

    5 hours ago

    Toronto, Canada Capital Markets Advisors LLC Full time

    CMA is boutique Consultancy & Recruiting firm specializing in the Financial Services sector, we are representing a distinguished asset management firm that is seeking a talented Associate Director, Sales to join their dynamic team. As the Associate Director, Sales, you will play an integral role supporting our sales leaders and contributing to the...

  • Associate Director, Operational Risk Management, Finance

    4 weeks ago

    Toronto, Canada Healthcare of Ontario Pension Plan Full time

    Why you’ll love working here:high-performance, people-focused cultureour commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selvesmembership in HOOPP’s world class defined benefit pension plan, which can serve as an important...