Associate Director, Operational Risk Management, Finance

Why you’ll love working here:

high-performance, people-focused culture

our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, and newly extended maternity/parental leave top of 26 weeks)

optional post-retirement health and dental benefits subsidized at 50%

yoga classes, meditation workshops, nutritional consultations, and wellness seminars

access to an annual wellness reimbursement program for health and wellness-related expenses for permanent and temporary employees

the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary:

The Associate Director role will support the Senior Director, Operational Risk Management, Finance (Senior Director) in continuing to evolve the Operational Risk Management program for the Finance Division, including the Operational Readiness program. This role will be responsible for promoting a strong risk culture by identifying and collaborating with business partners to mitigate key operational risks in the Finance Division. The Associate Director will support the execution of key Operational Risk programs in the Finance Division and using their expertise and best practices, will develop, recommend, and collaborate in implementing program enhancements. The Operational Readiness program consists of supporting the Investment Management Division with new complex and technical trading products and/or trading strategies to ensure they can be operationally supported. The Associate Director will lead discussions with the Investment Management Division team members to understand new products and/or new strategies, and coordinate and lead discussions with the Operational Readiness Team, which is comprised of team members from the Finance, Risk and IT Divisions. The role requires strong knowledge of various asset classes (including fixed income, public equities, derivatives and alternative investments) and the impacts to various functions within the Finance, Risk and IT Divisions in order to bring together and understand the technical trading needs, process changes and system requirements to support these complex trading products and/or strategies. The Associate Director must possess strong communication skills (both written and verbal), and the ability to interact with all levels of employees across the Finance, Investment Management, Risk and IT Divisions. 

The new Associate Director role will provide the requisite leadership and expertise. This involves collaborating with the Senior Director to enhance the Operational Readiness program and support the existing Operational Risk programs. This role will lead discussions with the Investment Management Division and Operational Readiness team, manage the status of all new trading products or strategies and completing monthly or other ad hoc reporting to senior management. This role is required to coordinate with all levels of the organization and must develop strong relationships with both Investment Management and Finance and other divisions. In addition, this role will also assist with Operational Risk Management programs for Finance, including but not limited to, Business Continuity Management, Data and Record Retention and Risk and Control Self-Assessments (RCSAs), as required by the Senior Director.

What you will do:

Lead the Operational Readiness program for all new complex and technical trading products and strategies, ensuring that all impacted teams can operationally support the new product or strategy.

Facilitate meetings with Investment Management to understand the new trading product or strategy and the lead discussions with the Operational Readiness team to explain the complex transactions.

Assess the requirements of the new product or strategy through discussions with Investment Management and the Operational Readiness team, review trade specific details term sheets, legal documentation etc.) and understand the impacts to the teams and the downstream processes.

Manage the Operational Readiness progress of the individual new products and strategies until completion, which are time sensitive given the investment and market opportunity. This includes facilitating working group meetings, understanding the business requirements and IT impacts, and providing updates to the Senior Director and Investment Management on the progress.

Contribute to and lead the design and implementation of an enhanced Operational Readiness program.

Develop strong relationships with the Investment Management Division to facilitate operationalizing new trading products or strategies.

Prepare monthly Investment Risk Committee (IRC) reports and ad hoc reporting for senior management.

Update and maintain the Operational Readiness Process documentation and associated procedures and guidelines.

Support the design, development, implementation, documentation, and maintenance of a fulsome Operational Risk Management program for the Finance Division. 

Support the Senior Director in managing existing operational risk activities and programs for the Finance Division, such as Data Classification, Data and Records Retention and Business Continuity Management. Identify opportunities to design and implement enhancements to these existing operational risk activities and programs.

Support the development of the RCSA program for the Finance Division. This includes leading discussions with the control owners to document key risks, controls and identifying gaps for remediation.

Identify new operational risk activities, as required by Finance, and make recommendations on the design, development, implementation, and maintenance of these activities to the Senior Director.

What you bring: ​

​University Degree in business / finance / commerce

CFA or CPA designation

8+ years of progressive experience in the Finance and / or Investment industries and / or Operational Risk Management

Autonomous and highly motivated with the ability to multi-task productively and to work independently, as well as collaboratively in a team environment; share information, support colleagues and encourage participation

Ability to establish and maintain strong effective working relationships at all levels and influence people from different levels of the organization

Strong analytical and problem-solving skills with the ability to think critically, innovate and drive change

Ability to learn new concepts and drive strategic direction

Strong business acumen and broad-based business skills which include but are not limited to project management, ability to grasp strategy, governance, compliance and systems

Attention to detail while maintaining a big picture view of issues

Excellent organizational and time management skills with the ability to work concurrently on multiple assignments under pressure and meet conflicting deadlines

Excellent verbal and written communication skills, with the ability to present issues of varying complexity to a wide variety of audiences effectively

In-depth knowledge of various asset classes, including fixed income, public equities, derivatives and alternative investments, and related processes (including investment accounting, investment operations, P&L and risk reporting, data management, etc.)

Proven ability to think critically and desire to innovate, drive change, and challenge the status quo

Strong service orientation and proven ability to meet concurrent deadlines in an environment of multiple priorities