Director, Transformational Change

4 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

Oversees the implementation, integration and effectiveness of change management processes, and ensures compliance with organizational strategies. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets.

**What is the opportunity?**

Our RBC Operational Risk team is currently hiring a Director, Transformational Change. We strive to evolve operational risk with technological products and services that drive consistency across business segments, regions, and legal entities. As we continue to expand our operations, we are seeking a dynamic and experienced Director of Transformation Change to lead major organizational changes and drive strategic initiatives.

**What will you do?**
- Lead and oversee major organizational transformations and strategic initiatives
- Develop and implement transformational change strategies, frameworks, and methodologies to drive successful outcomes
- Collaborate with senior leaders across the enterprise and cross-functional teams to align transformation efforts with change goals and objectives
- Develop stakeholder relationships within Operational Risk and with partners, as required
- Define project-specific change management scope, strategy, approach, and deliverables
- implement organizational change toolkit, methodology, and activities across multiple projects, with a focus on technology adoption programs
- Lead the development and delivery of project scope and requirements within specified timeframe including:

- Stakeholder analysis and engagement
- Change impact analysis
- Communications, training plans and materials
- Local adoption tracking and reporting, providing suggestions for mitigating actions, where necessary
- Monitor and evaluate progress of transformational initiatives, identify potential risks and issues, and develop mitigation strategies
- Drive continuous improvement and innovation in change management practices and processes
- Manage and mentor two change management professionals, providing direction and support to drive performance and growth

**What do you need to succeed?**

**Must-have**
- 10+ years of Transformational Change experience working in professional services / consulting experience with a reputable firm
- Proven track record of successfully driving complex organizational transformations and implementing large scale, complex technology adoption programs
- Excellent leadership, communication, and interpersonal skills with the ability to influence and engage stakeholders at all levels
- Ability to synthesize system information and business processes into clear impacts and benefits that are conveyed through learning, communication, and presentation materials
- Strategic thinking with the ability to develop and execute innovative transformation strategies that deliver measurable results
- Experience managing and leading teams, with demonstrated people management skills and the ability to foster a collaborative and inclusive work environment
- Ability to operate independently in a fast-paced, dynamic environment with the ability to adapt to change and drive continuous improvement
- Bachelor’s degree in related discipline or an equivalent amount of professional experience
- Exceptional PowerPoint, storytelling, and communication skills (including facilitation in remote / virtual models)

**Nice-to-have**
- Previous experience working in Risk Management
- Change Management designation

**What's in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans.
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity

**Job Skills**

Adaptability, Business Appraisals, Change Controls, Commercial Acumen, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change

**Additional Job Details**

**Address**:
20 KING ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
GROUP RISK MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-05-17

**Application Deadline**:
2024-06-01

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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