Assistant Food

4 weeks ago

Montreal, Canada Accor Hotels Full time

Company Description

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre. Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club. Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences. For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track. The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.

If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Assistant Food & Beverage Manager


Job Description

The Assistant Food and Beverage Manager provides support and assistance to the Food and Beverage Manager in overseeing and managing all aspects of the hotel's food and beverage operations. The Assistant Manager works closely with the F&B Manager to ensure the delivery of exceptional dining experiences, maintain high standards of service, and optimize revenue opportunities. They play a vital role in coordinating and supervising the various food and beverage outlets within the hotel, including restaurants, bars, and in-room dining. The Assistant F&B Manager assists in implementing and enforcing standard operating procedures, training and developing the team, monitoring service quality, and ensuring compliance with health, safety, and sanitation standards.


Qualifications
  1. Education: A bachelor's degree in Hospitality Management, Hotel Administration, or a related field is preferred. However, candidates with equivalent work experience combined with relevant certifications can be considered.
  2. Experience: 7- 9 years of progressive experience in the food and beverage industry, preferably in luxury hotels, upscale restaurants, or similar establishments, is required. Experience in a management role is advantageous.
  3. Food and Beverage Knowledge: A strong understanding of food and beverage operations, including service standards, menu planning, wine and beverage selection, and industry trends, is essential. Knowledge of international cuisines and cultural dining customs is also beneficial.
  4. Leadership and Management Skills: The Assistant F&B Manager should possess strong leadership abilities and the capacity to effectively manage a diverse team. This includes the ability to delegate tasks, motivate staff, and maintain a positive work environment.
  5. Guest Service Orientation: Exceptional guest service skills and a genuine passion for providing memorable dining experiences are vital. The Assistant F&B Manager should have the ability to anticipate and exceed guest expectations, handle guest inquiries or concerns professionally, and consistently deliver high levels of guest satisfaction.
  6. Financial Acumen: Knowledge of financial management principles, including budgeting, cost control, and revenue optimization, is important. The Assistant F&B Manager should be able to analyze financial reports, identify opportunities for cost savings or revenue growth, and effectively manage budgets.
  7. Communication and Interpersonal Skills: Strong communication and interpersonal skills are necessary to effectively collaborate with team members, communicate with guests, and interact with other departments. The Assistant F&B Manager should be able to communicate clearly and professionally, both verbally and in writing.
  8. Problem-Solving Abilities: The Assistant F&B Manager should possess excellent problem-solving skills to address operational issues, resolve conflicts, and make informed decisions. The ability to think critically, adapt to changing circumstances, and find creative solutions is important.
  9. Regulatory Compliance: Knowledge of health, safety, and sanitation regulations, as well as relevant industry standards, is essential. The Assistant F&B Manager should have a thorough understanding of local laws and ensure compliance in all F&B operations.
  10. Multilingual Skills: At Raffles Jakarta, the ability to speak multiple languages is advantageous. Fluency in English is required, and knowledge of additional languages relevant to the hotel's guest demographics is beneficial.
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