General Manager

3 weeks ago

Sydney, Canada InnVest Hotels Full time

THE OPPORTUNITY:

GENERAL MANAGER - Comfort Inn Sydney

REPORTS TO REGIONAL DIRECTOR OF OPERATIONS

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NF. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio

THE ROLE:

The General Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building and staff development for the interest and benefit of key stakeholders. Directs and coordinates activities of the hotel to obtain efficiency and maximize profits by performing duties personally or through direct reports.

ACTIVITIES:

The duties and responsibilities for the General Manager include, but are not limited to the following:

  • To manage all aspects of the business.
  • Overall responsibility for the financial success of the property, including budgeting, forecasting, yield and revenue management. Develop, prepare, execute and achieve financial goals.
  • Manage all sources of revenue. Maintain fair market share. Focus would be maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations.
  • Responsible for the development and execution of business plans, including sales & marketing plans.
  • Determine the Hotel’s pricing strategy as it relates to room inventory and anticipated market segment mix in order to exceed market-share occupancy at better-than-market yield ratio.
  • Leadership and management of all departments and employees. Oversee day-to-day operations. Control purchases and inventories.
  • Represent the hotel in appropriate hotel, tourism and business associations. Responsible for strong community involvement.
  • Create an environment that ensures 100% Guest Satisfaction.
  • Communicate, promote, implement and maintain all Brand and management group policies, procedures and standards throughout the hotel to both employees and guests.
  • Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports that clearly explain operational effectiveness, trends and variances and is aware at all times where the hotel stands against budget.
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action when required.
  • Recruit, supervise, coach, discipline and evaluate direct reports.
  • Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards.
  • Any other tasks pertaining to this position as required or assigned.

COMPETENCIES WE ARE SEEKING:

  • Minimum 5 years hospitality managerial experience in a larger full service accommodation establishment.
  • Proven leadership, entrepreneurial and decision-making skills.
  • Ability to interact and coach all levels of management & staff in a professional manner.
  • Experience in staff management: recruitment, training & motivation.
  • Background in the development & execution of business, marketing & sales plans & operating budgets.
  • Proven track record in revenue management, exceeding market share and sales targets.
  • Above average proficiency/familiarity with computerized systems.
  • Ability to work within deadlines.
  • Familiarity with accounting principles
  • Strong financial planning, revenue management and organizational skills. Ability to analyze data and establish appropriate action plans.
  • Excellent time management, computational and analytical abilities and keen attention to detail and accuracy.
  • Candidate must possess the skills and experience to lead a team to consistently deliver exceptional guest service and effectively grow revenues.
  • Must be a results oriented, hands-on leader with high ethics, personal accountability and a proven track record of being an exceptional communicator, coach and mentor to ensure high performance and superior customer service delivery.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

#J-18808-Ljbffr

  • General Manager

    2 weeks ago

    Sydney, Canada InnVest Hotels Full time

    THE OPPORTUNITY:GENERAL MANAGER - Comfort Inn SydneyREPORTS TO REGIONAL DIRECTOR OF OPERATIONSTHE COMPANY:Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built...

  • General Manager

    2 weeks ago

    Sydney, Canada InnVest Hotels Full time

    THE OPPORTUNITY:GENERAL MANAGER - Comfort Inn SydneyREPORTS TO REGIONAL DIRECTOR OF OPERATIONSTHE COMPANY:Passion Drives Performance. InnVest succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built...

  • General Manager

    4 months ago

    Sydney, Canada GFL Environmental Full time

    Plan, organize, control and direct the activities of a facility operation(s) with up to 19 million in revenue and to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Facility Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a...

  • General Manager

    4 months ago

    Sydney, Canada GFL Environmental Full time

    Plan, organize, control and direct the activities of a facility operation(s) with up to 19 million in revenue and to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Facility Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a...

  • Operations Assistant General Manager

    3 days ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager Opportunity at KFC", "p": "At KFC, we're not just serving food - we're serving our customers with hospitality and making their day. As an Assistant General Manager, you'll be second in command of a successful business, working with your Restaurant General Manager to grow the business by making every customer feel...

  • Operations Assistant General Manager

    3 days ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager Opportunity at KFC", "p": "At KFC, we're not just serving food - we're serving our customers with hospitality and making their day. As an Assistant General Manager, you'll be second in command of a successful business, working with your Restaurant General Manager to grow the business by making every customer feel...

  • Assistant General Manager

    1 month ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    Position Title: Assistant General Manager Company Overview: At Franchise Management Inc., we are dedicated to providing exceptional dining experiences. Our commitment goes beyond just serving meals; we aim to enrich lives through our hospitality. Our roles are designed to foster independence, enjoyment, and camaraderie among our team members. Role Overview:...

  • Operations - Assistant General Manager

    2 months ago

    Sydney, Canada Franchise Management Inc Full time

    Assistant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about being independent, having fun, and making new friends.  Take a look at the position below and...

  • Operations Assistant General Manager

    5 days ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    Assistant General ManagerAt Franchise Management Inc., we're not just serving food - we're serving our customers' lives. Our restaurants are more than just a meal, they're an experience. As an Assistant General Manager, you'll be part of a team that's dedicated to making every customer feel special.Key Responsibilities:Provide exceptional customer service...

  • Operations Assistant General Manager

    5 days ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    Assistant General ManagerAt Franchise Management Inc., we're not just serving food - we're serving our customers' lives. Our restaurants are more than just a meal, they're an experience. As an Assistant General Manager, you'll be part of a team that's dedicated to making every customer feel special.Key Responsibilities:Provide exceptional customer service...

  • Operations Assistant General Manager

    6 hours ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    Assistant General Manager OpportunityWe are seeking a highly motivated and experienced Assistant General Manager to join our team at KFC. As a key member of our restaurant management team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing our team members.Key Responsibilities:Provide exceptional customer...

  • Operations Assistant General Manager

    22 hours ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    Assistant General Manager OpportunityWe are seeking a highly motivated and experienced Assistant General Manager to join our team at KFC. As a key member of our restaurant management team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing our team members.Key Responsibilities:Provide exceptional customer...

  • General Manager

    2 weeks ago

    Sydney, Nova Scotia, Canada InnVest Hotels Full time

    About the RoleThe General Manager is a key leadership position at InnVest Hotels, responsible for overseeing all aspects of hotel operations. This includes managing guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development.Key ResponsibilitiesManage all aspects of the business to achieve...

  • General Manager

    2 weeks ago

    Sydney, Nova Scotia, Canada InnVest Hotels Full time

    About the RoleThe General Manager is a key leadership position at InnVest Hotels, responsible for overseeing all aspects of hotel operations. This includes managing guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development.Key ResponsibilitiesManage all aspects of the business to achieve...

  • Senior Manager

    1 day ago

    Sydney, Nova Scotia, Canada beBee Professionals Full time $80,000 - $120,000

    We are seeking a seasoned General Manager to lead our team in Sydney. As a key member of our organization, you will be responsible for driving business growth and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement strategic plans to achieve business objectives.Manage and mentor department heads to ensure effective...

  • Senior Manager

    24 hours ago

    Sydney, Nova Scotia, Canada beBee Professionals Full time $80,000 - $120,000

    We are seeking a seasoned General Manager to lead our team in Sydney. As a key member of our organization, you will be responsible for driving business growth and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement strategic plans to achieve business objectives.Manage and mentor department heads to ensure effective...

  • Restaurant Operations Manager

    1 week ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager - Restaurant Operations", "p": "At Franchise Management Inc., we're not just feeding the world - we're fulfilling lives. Our meals matter, and when we serve them with our hospitality, we make our customers' day. As an Assistant General Manager, you're second in command of a successful business, working with your Restaurant...

  • Restaurant Operations Manager

    1 week ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager - Restaurant Operations", "p": "At Franchise Management Inc., we're not just feeding the world - we're fulfilling lives. Our meals matter, and when we serve them with our hospitality, we make our customers' day. As an Assistant General Manager, you're second in command of a successful business, working with your Restaurant...

  • Restaurant Operations Manager

    2 weeks ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager - Restaurant Operations", "p": "At Franchise Management Inc., we're not just feeding the world - we're fulfilling lives. Our meals matter, and when we serve them with our hospitality, we make our customers' day. As an Assistant General Manager, you're second in command of a successful business, working with your Restaurant...

  • Restaurant Operations Manager

    2 weeks ago

    Sydney, Nova Scotia, Canada Franchise Management Inc Full time

    {"h1": "Assistant General Manager - Restaurant Operations", "p": "At Franchise Management Inc., we're not just feeding the world - we're fulfilling lives. Our meals matter, and when we serve them with our hospitality, we make our customers' day. As an Assistant General Manager, you're second in command of a successful business, working with your Restaurant...