General Manager

6 months ago

Sydney, Canada GFL Environmental Full time

Plan, organize, control and direct the activities of a facility operation(s) with up to 19 million in revenue and to accomplish desired objectives in a safe and efficient manner. Set strategic direction for Facility Manager(s) and corresponding facilities if applicable. Provide leadership, which results in positive employee/employer relations and project a professional corporate image. Promote and manage effective and profitable operations and resource management, high production standards, a sound risk management program, and facilitate business expansion.

Certain Essential Functions listed below may or may not be applicable to each General Manager position depending upon varying local organizational structure.

**Key Responsibilities**:

- Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager or individual sales representative, Administrative personnel and Maintenance Manager.
- Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing and evaluating personnel required to meet service commitments.
- Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines.
- Establish high appearance standards for all employees.
- Ensure safe working conditions for all jobs.
- Implement and promote Safety Program to recognize and reward productive and safe employees.
- Plan and route collection services to best utilize personnel and equipment.
- Implement corporate guidelines concerning the Preventive Maintenance program that reduces down time, improves image, reduces maintenance costs and results in lowest cost service delivery possible.
- Establish an effective and productive container repair, delivery and switch-out program that promotes a positive image.
- Develop and implement on-going cost control program that monitors buying practices of all supplies and services.
- Establish production standards for each phase of operation.
- Promote an accident prevention program that seeks to reduce claims, avoid injury and recognize safe employees.
- Enter payroll into system on a bi-weekly basis.
- Ensure Operations Supervisors are utilizing the Full Route Roll-Off Dispatch system.
- Utilize Route Smart system to plan optimized compaction routes.
- Ensure commercial and residential route audits are completed on an annual basis.
- Conduct Roll Off account profitability analysis semi-annually.
- Ensure that a purchase order system is used for all purchases and that clear guidelines are established for purchasing practices.
- Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis.
- Review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results.
- Develop an operations profit plan, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital Requirements:, personnel needs and product or services profit margins desired.
- Partner with the Sales Manager and/or Sales Representative(s) to develop a sales forecast for each product or service
- Establish pricing guidelines for each product/service.
- Promote a strong customer focus throughout the operation.
- Manage the sales force in meeting objectives and establishing priorities.
- Ensure the sales team is using approved software to identify and track potential customers.
- Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions.
- Identify and adjust to trends within market area which impact quality of service or desired profit margins.
- Establish system for reviewing and negotiating existing contracts.
- Participate in local civic affairs and represent the company in a positive manner throughout the community.
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
- Perform other job-related duties as assigned

**Requirements**:

- Bachelor's Degree from four (4) year college or university and/or have a demonstrated track record of serving in an operational environment requiring analytical and general management skills.
- Five (5) or more years experience in the waste industry preferred or equivalent combination of education and experience.

**Working Conditions**:

- Work in indoor office environment 80% of the time.
- Occasionally work in harsh outside weather conditions, including but no limited to hot, wet and cold weather.
- Noise level is usually moderate.
- Some travel required - amount of travel will depend upon local organizational structure.
- We thank you for your interest. Only those selected for an interview will be contacted. _

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