E-Commerce Coordinator

2 weeks ago

Oakville, Canada Kaizen Lab Inc. Full time

About us:

Entripy is Canada’s leader for custom printed apparel, uniforms and promotional items. With screen printing, digital printing and embroidery all done in-house, Entripy delivers custom branded solutions for companies and organizations across Canada looking to “put their logo on it”. Proudly Canadian, Entripy’s use of proprietary technology allows the company to offer one of the fastest turnaround times, on demand production and an effortless fulfillment process unmatched within the industry. Entripy is a certified member of the Canadian Aboriginal and Minority Supplier Council (CAMSC).

We are headquartered in a vertically integrated40,000 plus square foot state-of-the-art facility in Oakville, Ontario.Our technology-focused and vertically-integrated operations allow us to provide clients with superior speed, quality, convenience and pricing. We are Canada’s leader in custom branded apparel, but we are just scratching the surface of our potential.

Job Summary:

We are looking for an E-Commerce Coordinatorto join our team. This individual will support us as we transition our e-commerce platform from NopCommerce to Adobe Commerce, and take on managing the day-to-day of our platforms.

Responsibilities:

Adobe Commerce Configuration and Administration:

  • Configure and maintain the Adobe Commerce platform to ensure customer e-commerce experience, optimal performance and functionality.
  • Implement and manage extensions, plugins, and other components that have been integrated with Adobe Commerce. (eg. Typeform)
  • Stay up-to-date on any Adobe Commerce updates. Self-train through online courses.

Content Management

  • Onboard marketing content (ie. web banners, blog and copy across the site).
  • Create templates for any new page layouts.
  • Implement SEO best practices as directed to improve search visibility and drive organic traffic.

Merchandising Support

  • Check with vendors on seasonal updates/new products.
  • Onboard new products and edit existing products, including product pricing as needed.
  • Work with the Marketing team to optimize product pages, descriptions, and multimedia content.
  • Assign product onboarding data entry and editing tasks to our offshore team as required.
  • Ensure pricing accuracy as products are onboarded.
  • Ensure accuracy of colour assortments and flag any issues.
  • Fully QA all assigned work, and your own work.
  • Competitive pricing checks against industry.
  • Ensure merchandised products do not stay in stagnant positions, and that top-sellers are always in priority positions.

Training & Documentation Management

  • Provide training and support to other members of the Marketing team on platform usage and best practices.
  • Create and maintain documentation related to system usage, specifically Adobe customizations / functionality that are unique to our organization.
  • Administer user accounts and permissions, ensuring proper access levels for various stakeholders.

Troubleshooting and Issue Resolution

  • Respond promptly to system issues and troubleshoot technical problems.
  • Collaborate with technical support teams and vendors to resolve complex issues.

Learn existing systems while we transition to Adobe Commerce

  • Take on all of the above tactics within our NopCommerce platform.

Skills and Qualifications:

  • 2 years experience as an Adobe Commerce (Magento) Administrator.
  • Strong understanding of e-commerce best practices, security protocols, and compliance requirements.
  • Extreme attention to detail.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication skills and ability to collaborate with cross-functional teams.
  • Patience, as we are in implementation stage and all aspects of Adobe Commerce are new to the organization.

Benefits:

  • Medical/Dental benefits after successful completion of probation period
  • Employee Discounts (so you can rock your personalized attire)
  • Casual dress (leave your business gear at home)
  • Fun social events (we work hard and play hard)
  • Fitness benefits (we will help you get your fit on)
  • Fantastic location (Mississauga/Oakville border)

Entripy Custom Clothing is proud to be an equal opportunity workplace and in accordance with the Accessibility for Ontarians with Disabilities Act 2005, will provide accommodation throughout the recruitment, selection and assessment process.

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