![Eataly Group](https://media.trabajo.org/img/noimg.jpg)
Restaurant Floor Manager
5 days ago
- Full-time
Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
The Floor Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Food & Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
- Supports the Food & Beverage Manager with hiring, assigning, training, evaluating and terminating employees
- Documents, investigates, escalates and resolves all employee and guests incidents
- Ensures exceptional service standards are consistently met and that activities are carried out effectively
- Inspects dining room and storage areas to ensure compliance with health and safety regulations
- Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
- Reviews financial information such as sales, inventory and costs to monitor budget
- Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
- Performs other duties as required or assigned
- 2+ years of experiencing leading or managing a front-of-house restaurant team
- Understanding of steps of service
- Outstanding communication, leadership and problem-solving skills
- Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
- Knowledge of Italian cuisine and beverage highly preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
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