Service Coordinator
3 weeks ago
Aotea Waikato Ltd (formerly RichmondBarr Electrical), is Waikato’s leading electrical solutions provider of robust electrical solutions & quality service. As part of the Aotea Group of companies, they have 30 businesses employing over 1600 staff, providing electrical service & contracting all over New Zealand. Based in Hamilton this is a great opportunity to join a dynamic and supportive team.
About the role
This role plays an integral part in the smooth operation of the service division. Leading a team of electricians, you will be responsible for the daily operations whilst being committed to delivering exceptional customer experiences. This role demands a high level of organisation, multi-tasking and the ability to prioritise.
A typical day
- Following up on job status’ and ensuring timely completion
- Handling high workloads with multiple priorities
- Communicating with clients in a timely & professional manner
- Collaborating with other divisions on project updates
- Logging jobs and managing the workflow
- Coordinating the team for effective operations
About you
To be successful in this role you will have a customer centric focus with an uncompromising approach to quality service. From answering the phone to reviewing project updates, every day you thrive on creating a seamless operation with a meticulous attention to detail and process.
With proven experience in fostering a positive team environment, you will be adept at engaging and leading your team to success.
Additionally, you will demonstrate and possess the following:
- An ability to liaise with a diverse range of customers, forging long-term relationships
- A high standard of numerical skills and accuracy
- High level of interpersonal skills, both written and verbal
- Competent skillset in Microsoft Office applications
- Strong communication skills with excellent stakeholder engagement ability
- The ability to work autonomously and in a team environment
- A positive attitude with a willingness to learn and drive to succeed in the role
If you are confident you can bring a skillset that will contribute to the future growth of this company, we would love to hear from you.
Or, for further information about this job, please contact: Amy Sutton Email: amy@assetrec.co.nz
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