Benefits Administrator

4 weeks ago

Halifax, Canada People Corporation Full time

We are seeking a Benefits Administrator to join our BPA team in Halifax.

This position is 100% in-office.
Hours: 8:30am – 4:30pm Monday to Friday

The Administrator’s job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by client Collective Bargaining Agreements, contract specifications and the benefit plan summary. He or she ensures contribution reports are verified for accuracy in order to determine benefit plan entitlements for members, identify employer payment irregularities, initiate collection efforts and carry out delinquency procedures.

The Benefits Administrator will:
  • Learn and understand the applicable Collective Bargaining Agreements and the benefit entitlements as per the benefit plan summary in order to accurately process member and employer information.
  • Receive cheques and employer contribution reports on a daily basis ensuring payments accurately match to the reports. Balance and audit the reports by reviewing the hours, rates, calculations and any additional information as required. Allocate to the employer accounts.
  • Process a large number of member status changes and updates employer information on a monthly basis. Follows up with employers regarding member status changes (eg. Sick, laid off, terminated).
  • Process the Employer benefit contribution reports and verifying for accuracy in order to determine the benefit plan entitlements for the members.
  • Monitor employer account details to identify irregularities and/or any Employer payment irregularities (ie over/under payments). Run the monthly delinquency reports to determine missing Employer contributions.
  • Follow the steps to collect delinquent accounts in a timely manner including telephone calls, emails, and registered letters in accordance with the BPA Delinquency Guide.
  • Escalate appropriately to management, accounts that remain as delinquent for further investigation.
  • Analyze member status to update members’ eligibility for benefits.
  • Produce various reports for the Union offices as required.
  • Run monthly queries to move members around to various self-pay categories.
  • Assist with the monthly mailouts to the Members and Union offices after the monthly updates.
  • Assist with front desk reception during lunch, breaks, vacations, and illness.
  • Direct funds and initiate appropriate payments for benefit fund expenses and member entitlements.
  • Interact directly with the Benefit Plan participants/members, employers, and Union offices to answer any inquiries pertaining to the Benefit Plan as required.
  • Adhere to BPA and Trust Fund privacy policies.
  • Assist with review of T4A’s for taxable benefits at year end.
  • Participate in other duties and projects, as assigned.
To be successful as a Benefits Administrator with BPA, you will need:
  • Exposure to office administration and clerical processes particularly related to data analysis, and account reconciliation.
  • PC proficient with strong knowledge of Microsoft Office (Excel and Word skills essential).
  • Knowledge of accounting practices a definite asset.
  • Demonstrated mathematical aptitude.
  • Minimum secondary school graduate, post secondary education preferred.
  • The ability to organize and prioritize workload.
  • Excellent written and verbal communication abilities.
  • Strong interpersonal and customer service skills.
  • The ability to multi-task, work under pressure and meet deadlines.
All-star candidates will have:
  • Previous experience in the group benefits industry.
  • Fluency in both English & French.
What's in it for you:
  • Learn by working alongside our experts.
  • Extended health care and dental benefits.
  • A retirement savings plan with company contributions.
  • A suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.
  • Competitive compensation.

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

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