(Sales) Admissions Advisor, Permanent full-time position

5 days ago

Calgary, Canada Kaizen Lab Inc. Full time
Job description

The Professional Home Builders Institute (PHBI) was established in Alberta in 1987, by builders, for builders. Since our inception, we've kept pace with the home construction industry’s ever-changing needs by designing and delivering practical education that meets or exceeds the national benchmarks established by the Canadian Home Builders Association.

In British Columbia, PHBI is branded as BC Builder Training, while in Ontario we are recognized as Training Ontario.

This position resides with the Professional Home Builders Institute (PHBI) and works alongside The Alberta New Home Warranty Program (ANHWP) and The New Home Warranty Insurance (Canada) Corporation (NHWICC).

The Alberta New Home Warranty Program Group of Companies (ANHWP Group), is Alberta’s most experienced and most trusted new home warranty provider and educator for homebuilders. As Alberta’s leader in new home warranty products and services for 50 years, we continue to raise the bar to meet the needs of homeowners and our Builder Members.

Accountable for:

ANHWP has an immediate vacancy for an Admissions Advisor. The successful incumbent will be responsible for building new business revenue through the creation and prospecting of potential students for the institutes’ builder education courses. The Admissions Advisor is responsible for continuously upholding our corporate mission and values with a specific focus to customer service delivery at all public contact points and providing information to inquiring students.

Work location:

Calgary, Alberta

Responsibilities:

The primary responsibilities of the Admissions Advisor are:

Admissions:

-Under the direction of the Manager, Admissions & Training Partnerships, drive recruitment efforts pertaining to admissions into the institute’s builder education courses

-Research, prospect and establish leads via direct phone contact and/or email inquiries, off-site visits, networking and regular attendance at affiliated builder and related community events that occur across the country

-Qualify leads and develop progressive strategies to close new and existing business in a timely manner

-Cultivate and enhance relationships within the builder community to create/increase awareness of PHBI

-Takes lead on the promotion, follow-up, and program documentation for individual students and/or custom training initiatives for builder clients. Communicates and assists with coordinating the requirements of facilitation for these programs with the PHBI Education team.

-Pursue new business development opportunities in assigned region(s).

-Travel is required

-Support new and existing PHBI business relationships/partnerships in assigned region(s);

-Maintain conversion rates on all types of inquiries from lead, to interview, interview to enrollment, enrollment to start up and course completion

-Meet/exceed monthly, quarterly and annual enrollments, revenue, referral targets and objectives as determined by the Manager, Admissions & Training Partnerships

-Comply with all Company, governmental regulations and standards regarding student enrollment

Administrative:

-Ensure appropriate action is taken to evaluate and resolve student inquiries, issues and challenges in a timely and professional manner

-Follow up with students and businesses post-course completion to solicit feedback for continuous improvement relating to course delivery and process improvements

-Support the Institute’s alumni initiatives

-Responsible for tracking and administration of course inquiries and registrations

-Responsible for assisting in annual budget development, reporting enrollment and revenue tracking

-Assists with LMS & CRM setup for new/updated courses

-Assist in the creation of recruitment programs and support the marketing/communications team on all applicable sales and marketing initiatives for the Institute

-Responsible for training partnership program administration

-Assists with student education inquiries, as required

-Is a PHBI department liaison with the company’s corporate Financial Services Department, as required

Skills and Experience:

-Minimum of 3 years of direct phone and B2Bexperience

-Proven sales history in high-volume sales ofproducts/services

-Soft skills: Excellent communication, interpersonal and networking skills, public speaking, pro-activeness, problem solving and work under pressure

-Technical skills: Competent in the use of MS Office and CRM, and knowledge in Learning Management Systems(LMS)

-Must have: Valid driver’s license and own vehicle

-Flexibility to travel from 25-35% of the time, with occasional work during evenings and weekends

-Considered an asset: Admissions and post-secondary business experience anasset

Why you should join us:

The Alberta New Home Warranty Program Group of Companies offers challenging and meaningful work, a positive work environment with amazing colleagues. Our benefit package includes:

-Flexible Hybrid/remote work structure

-Engage in Diversity: Active Equity, Diversity, Inclusion and Belonging Committee with strategy and programs across the board

-Exciting social committee with various in person and virtual activities for everyone

-Annual short-term incentive pay (bonus program)

-Paid sick time and generous flex days, including paid time to give back to the community by volunteering

-Medical, dental and vision benefits

-Choice of Health Spending Account or Lifestyle Spending Account

-Pension plan (RPP company matching)

-Access to more than 100 corporate and technical training package for our employees

Also, you will be part of a company that supports and engages on:

-Performance Management Program

-Supportive leadership to develop your full potential

-More than 15 different countries and cultures represented in our workforce

-Progressive corporate culture that supports our greatest assets – our people

Apply Today

If you’re looking for a dynamic work environment, competitive employment conditions, and an opportunity to make a difference, we invite you to submit your cover letter and resume throughout your application.

We thank all applicants for your interest in this role. Our People & Culture team will contact only those selected for an interview.

Please note:

·Only candidates permitted to work in Canada will be considered for this opportunity.

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