Auto Appraisal Claims Technical Advisor
2 weeks ago
Reporting to the National Auto Appraisal Senior Manager, the Auto Appraisal Claims Technical Advisor will serve as a liaison with our claims staff to establish and build an environment of mutual respect, trust, as well as learning and development. This is a hybrid role requiring the successful candidate to reside within 1 hour commute to our offices as you will need attend our offices at least 2 days per week.
What can you expect in this role?- Provide coaching and development on Salvage Process, Lien Search, Branding and be the liaison for any changes or updates that are required
- Respond to inquiries and provide technical expertise to adjusters for both APD and Salvage related functions
- Identify and report on trends and gaps from partner interaction
- Ability to provide feedback and coaching while maintaining a friendly and approachable demeanor to all relevant stakeholders
- Review salvage escalations provided by team leaders with all relevant internal and external stakeholders
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