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Area Manager
2 months ago
Job Description
The Area Manager leads a team of Account Managers within a designated territory to develop new business and retain and grow existing customers. The Area Manager demonstrates leadership in communicating business goals and objectives, and developing a strategic plan for their team to ensure the business targets are met.
Responsibilities:
- Lead a team of chemical water treatment professionals
- Exhibit technical excellence in chemical water treatment and the ability to train and coach others
- Demonstrate a strong business acumen for commercial success
- Consistently meet and exceed annual revenue targets and other key metrics around Margin, Price, Profitability, Market Share, Account retention and Base Cost
- Ensure that customer satisfaction, service excellence and account retention is achieved through the implementation of Value Generation Plans, PnPs, ROEs, business reviews, VDA's and execution on customer metrics, needs and KPI's.
- Support selling new business by working with the area team and the Industry Business Development Leaders to create strategic growth plans, based on Market Share Analysis and identified prospect needs
- Hire, develop, coach and train the account management team with an individual development plan for each direct report
- Provide and/or ensure back-up coverage for the account management team
- Exhibit effective interpersonal skills to develop strong relationships internally and externally
- Leverage internal resources and interface with Commercial Operations, Technical Consultants, Product Applications, Business Development, Marketing, and other support functions.
Qualifications
- Minimum of 5 years of experience in the Chemical Water Treatment Field with Leadership experience
- B.S. Degree or Diploma in Engineering (Chemical, Industrial, or Mechanical), Biology, or Chemistry; OR Bachelor's Degree in any discipline with 5 years of experience in Water treatment and Leadership experience
- Ability to deliver strong commercial results
- Strong oral and written communication skills
- Strong interpersonal and inclusive leadership skills
- Knowledge and experience in customer Industries (HPI, CPI, Power, F&B, C&I, etc.)
- Ability to deliver timely feedback to mentor team to achieve desired impact
- Ability to reward and recognize individual and team achievements
- Ability to prioritize multifaceted, fast-paced job tasks
- Ability to effectively manage time and budget or expense parameters
Other:
- This position will be based from home with frequent travels to customer site(s)
- Overnight travel as required
- Fleet company vehicle will be provided, full driver's license required