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Head of Sales, Canada

2 months ago

Old Toronto, Canada Rhenus Logistics Full time

Have you worked out the logistics of your career yet? You will at Rhenus

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.

Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.

What you will be doing

Reporting to the Global Chief Commercial Officer, The Head of Sales, Canada will be responsible for all commercial aspects of the company within Rhenus Logistics Canada including sales, sales operations, business development, pricing, tender and nation-wide customer service and support. This role will be pivotal in determining and executing the sales strategy for Canada products, as well as establishing and coaching the sales, customer service, and sales support teams to ensure robust implementation and customer satisfaction. This role demands a visionary leader who can align commercial objectives with operational excellence, fostering a culture of continuous improvement and client-centric innovation within Rhenus Logistics Canada.

You will be contributing to that vision by…

  • Develop and execute a nation-wide sales strategy.
  • Service accounts on a regular basis to propose new products or services and maximize revenue as well as maintaining routine communication with clients to assess overall satisfaction.
  • Collaborate with global sales teams to identify and capitalize on international market opportunities, driving cross-border business growth and expansion.
  • Oversee pricing and tender operation.
  • Lead accurate monthly revenue forecasting and oversee rigorous weekly sales pipeline management to drive predictable growth and optimize resource allocation.
  • Assume annual budgeting process for Canada’s Commercial Development team and liaise with Global CCO and team on budgeting expectations and KPIs.
  • Complete month-end variance review with each Sales and Business Development team member.
  • Lead the strategic customization and seamless integration of business-critical systems (including CRM and ERP platforms) to streamline operations, enhance data-driven decision-making, and accelerate achievement of key performance indicators.
  • Optimize and govern the Rhenus CRM system to drive team performance, ensuring alignment with global key performance indicators (KPIs) and fostering data-driven accountability across all team members.
  • Develop and maintain precise, data-driven forecasts for monthly, quarterly, and annual sales performance, product line profitability, and sales and marketing expenditures to guide strategic decision-making and resource allocation.
  • Deliver on sales and profitability forecasts monthly.
  • Collaborate strategically with the Finance department, Country Managing Director, and Regional CEO to design and implement performance-driven sales incentive structures that align team motivation with corporate financial goals and stakeholder expectations.
  • Recommend and support acquisitions and strategic partnerships opportunities.
  • Architect, execute, and monitor comprehensive performance frameworks, including team quotas and key performance indicators (KPIs), that drive sales growth, enhance customer success through education, and elevate brand visibility in the market.
  • Champion the Rhenus global network, driving cross-functional collaboration to execute and optimize corporate strategies across regional operations.
  • Oversee revenue models, operational support, and customer engagement strategies.
  • Manage the customer credit management process.
  • Provide value added strategy consultation and analysis to meet customer requirements.
  • Stay informed about market trends and competitive landscape.
  • Take charge of client development and retention for a portfolio of legacy accounts.

What skills & experience you will bring to us

  • 10+ years of sales/customer service management experience required in International Freight Forwarding operations or Supply Chain Management.
  • Excellent knowledge of Ocean and Air freight sales.
  • Bachelor's Degree or equivalent experience.
  • Experience in writing professional sales proposals and standard operation procedures.
  • Team player with ability to work with cross-functional teams and all levels of management.
  • Ability to work under time pressures and excellent customer service skills.
  • Ability to train and coach others on how to perform tasks.
  • Accustomed to working in a fast-paced, dynamic environment.
  • Comfortable using metrics to manage staff and drive improvements.
  • Strong team leadership and teambuilding abilities.
  • Excellent conflict resolution, diplomacy, and negotiation skills.
  • Persuasive, motivational, and persistent.
  • Excellent planning and resource allocation skills.
  • National and International Travel will be required.

What are some key figures for the role

  • Ideal starting date is October 21, 2024
  • You will receive a permanent full-time contract with a 40-hour work week; position requirements may include additional and/or extended work time as the business requires
  • Parking is available on premises
  • You will have 15 vacation days per year

Want to apply? Get in touch today

Ignite your career with us Seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey by applying today – your next adventure awaits Our benefits include:

  • Health and Dental Care
  • RRSP Matching Program
  • Employee & Family Assistance Program
  • On-site gym
  • Free parking
  • Generous Paid Time Off
  • Education/Tuition Reimbursement

Rhenus Logistics Canada is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. To request accommodation please contact us.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview. Currently, we are not looking for agency support with this position.

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