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Planview Support Administrator

3 months ago

Hamilton, Canada Endeavour group Full time

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you


Job Description
  • Be uniquely you, come as you are
  • Career progression to help realise your potential
  • Hybrid/remote working. We value our people

The Planview Support Administrator plays a critical role in the efficient operation and maintenance of the Planview platform within the organisation. This role is responsible for overseeing the day-to-day configuration and support of Planview, ensuring its optimal performance to meet business objectives. The role requires a combination of technical expertise, business acumen, and ability to collaborate with various stakeholders and drive continuous improvement in Planview utilisation.

Sound good? Read on.

Here is a taster of what you can expect in this role:

  • Configure and maintain Planview application settings.

  • Manage Planview modules, workflows, forms, and custom attributes to align with business processes and requirements.

  • Troubleshoot and resolve technical issues related to Planview functionality and performance.

  • Perform and/or oversee routine system maintenance tasks, such as patches, data backups, data loads and system updates.

  • Oversee data integrity within Planview, ensuring accuracy, consistency, and compliance with data governance policies.

  • Management and support for Planview continuous cloud updates, ensuring that releases are deployed in the test environment and tested and validated against our Platform Baseline Configuration (PBC)

  • Validate updates and release them into the production environment, providing clear and concise guidance and training to impacted users. Provide technical support and guidance to Planview users, addressing inquiries, issues, and enhancement requests.

  • Provide technical support related to integrations between Planview and other systems (eg Jira).

  • Perform data imports, exports, and integrations with other systems to streamline data flow and enhance reporting capabilities

  • Collaborate with Planview vendor representatives to troubleshoot issues, escalate critical issues, and coordinate upgrades or enhancements.


Qualifications

Now let’s talk about you:

  • Bachelor's degree in Information Technology, Business Administration, or related field.

  • Proven experience in supporting Planview or similar enterprise strategic portfolio management (SPM) software.

  • In-depth knowledge of Planview functionalities, including advanced configuration and customization options.

  • Strong technical proficiency in troubleshooting software applications, databases, and integrations.

  • Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

  • Certifications in Planview or related technologies (e.g., ITIL, PMP) are a plus.

The benefits are good too

  • We offer flexible working in every sense
  • An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
  • Monthly meeting-free days
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.


Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or atendeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup

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