Store Manager

6 days ago


Mount Royal, Canada Swarovski Full time

Store Manager - Full time - Royalmount, Mont-Royal, QC page is loaded Store Manager - Full time - Royalmount, Mont-Royal, QC Apply locations Mont Royal_Royalmount time type Full time posted on Posted 6 Days Ago job requisition id R-92466

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

  • Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
  • Build a loyal portfolio of existing and new customers
  • Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
  • Exceed personal and team service and sales targets
  • Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.

About you

You are an experience Store Manager, and you have:

  • Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
  • Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
  • Excellent and proven leadership and coaching skills.
  • Digital proficiency.
  • A winning personality to easily establish trust relationships with customers, teams and stakeholders
  • English skills

What we offer

You can expect a range of benefits, including:

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at HR.Canada@swarovski.com. Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à HR.Canada@swarovski.com. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format Create a World of Wonder

Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Recruitment Process at Swarovski 
You are just a few steps away from becoming a part of our World of Wonder.
Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps.
If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. 

CV Tips to Nail Your Dream Job
The first impression matters: make your two-page CV professional and aesthetic.
Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education.
Tell us how well do you speak/write any other foreign languages.
We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation.
If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)

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