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Customer Engagement Specialist
3 days ago
This role requires a detail-oriented individual with a passion for optimizing customer interactions and driving results, if this describes you apply today
Pay Rate: $ 45/hour
Location: Toronto, ON (Hybrid - Tuesdays and Thursdays in office)
Job type: Temporary | Full-time | 6-month contract
Here's why you should apply:
4% vacation paid weekly
Paid weekly accurate and on time
Strong health and safety programs
Medical and dental benefits once qualified
Free training programs
New and quicker onboarding process
Responsibilities:
Monitor the quality of searches and submit tickets for identified issues to be resolved
Collaborate with Catalog team on catalog quality and seasonal occasions
Build, deploy, and refresh in-app curated surfaces and item collections
Support analysis of item collections and offers to track conversion and impact
Qualifications:
· Must be legally eligible to work, and reside in Canada
Ability to thrive in a fast-paced and ambiguous environment
High attention to detail and strong process/project management skills
1+ year of experience working within an operations (or similar) role
Excel/Google Sheets proficiency
SQL experience a plus
Bilingual (French Canadian) a plus
Are you interested in this position? Apply now Our dynamic team of recruiters will reach out if you qualify for this role.
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CAB6602 #J-18808-Ljbffr
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