Senior Governance

Senior Governance & Control Analyst page is loaded Senior Governance & Control Analyst Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 4 Days Ago job requisition id R_1348202

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The Transformation, Enablement & Customer Experience (TECE) Governance & Control (G&C) Team is hiring a Senior Governance & Control Analyst to provide 1B relationship management support for Strategy, Change and Operational Excellence (SCOE). In this role, the successful candidate will engage with SCOE businesses and work collaboratively with TECE G&C colleagues to provide effective oversight and independent challenge to multiple SCOE functions. The successful candidate will also provide support on areas of horizontal coverage for TECE G&C.

SCOE is responsible for the creation of strategy for the TECE segment and is also comprised of several Bank-wide Centres of Excellence that provide critical support to enterprise projects, including Enterprise Change Management, Enterprise Digitization & Automation, Enterprise Business Architecture, and Front-to-Back Operational Excellence. 

Specific responsibilities of this Senior Governance & Control Analyst position include but are not limited to:

• Ensuring compliance with internal policies and procedures and applicable legislation and regulations

• Identifying, assessing, mitigating, and reporting on risk issues and ensuring appropriate escalation processes are followed

• Supporting implementation of action/remediation plans to address performance, risk, and governance issues/findings

• Supporting the identification of process and controls and providing expertise, understanding, and recommendations on business and operational processes

• Challenge and complete risk assessments (e.g., CRA, PIA, etc.) and engage stakeholders, other 1B functions and Risk & Control Partners as required

• Demonstrating thought leadership by providing recommendations to help inform decision making

• Support work to assess horizontal coverage of supported businesses

Department Overview:

TECE G&C is a first line of defense (1B) function and is accountable for:

• Risk Culture – Fostering an effective, transparent culture of risk awareness; evaluating business strategy and activities against risk appetite; and providing management and stakeholders with sufficient and timely insight to enable effective oversight.

• Risk & Control Activities – Ensuring that TECE businesses adequately identify, assess, and develop risk mitigation strategies to manage current and emerging risk exposures across all risk categories; supporting the design, implementation, and sustainment of controls within key processes and procedures; and ensuring effective control testing and monitoring, documentation of results, and tracking execution of action plans to resolution.

• Governance, Issues Management & Reporting – Advising on and facilitating discussions with management and stakeholders on relevant internal and external considerations; collaborating with the business to maintain processes to expediently resolve incidents; identifying and tracking issues to remediation; and developing processes to create timely reporting to inform on areas of increasing risk and enable proactive, data-driven, risk-based decision making.

TECE is a trusted enterprise partner, channel and a key enabler of the future of how we work to enrich the lives of our customers, colleagues, and communities, to live our brand promise. Functions within TECE include (among others) North American Contract Centre, ATM, Enterprise Data & Analytics, Digital Strategy, External Ecosystems & Payments, Marketing, CAPA, and SCOE. 

Job Requirements:

• Undergraduate degree preferred

• 5+ years of experience

• Industry and business knowledge in Operational Risk or Regulatory Compliance (including AML), and general understanding of other major risk categories

• Knowledge of project methodology at TD including TD Scaled Agile methodology

• Knowledge of risk management environment, standards, regulations, and mitigation

• Technology Governance knowledge would be an asset

• Self-starter and quick learner with sound judgement and problem-solving capabilities

• Excellent team player with demonstrated collaboration, interpersonal, and relationship management skills and a strong ability to make things happen through positive influence

• Strong verbal and written communication skills

• Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific