Store Manager

6 days ago

Golden Horseshoe, Canada Lids Inc Full time

Store # - Mall Name: 7808 - Sherway Gardens

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America We are excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands are what we sell. We have learned from our successes and failures, lived at the intersection of fan and fashion, and stayed true to our core values.

General Position Summary

At Lids, our store managers are the heart and soul of the Lids brand. These cap experts strive to foster a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individualism, team pride, and personal style. Working in our retail stores requires our store managers to provide an exceptional Lids experience to each customer, guide and inspire our retail teams to deliver excellent service, conduct thorough product presentations, and be experts in our products and services.

Principal Duties and Responsibilities

Control Expenses

  • Protect Company assets within guidelines of LIDS Retail policies.
  • Prepare store schedules and ensure proper store coverage at all times, within the wage control guidelines set by the company.
  • Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
  • Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
  • Open and close the store as required following the procedures per the Operations P&P Manual.
Additional Principal Duties and Responsibilities
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up.
  • Recruit, develop, and train store personnel to achieve Operations Objectives and adhere to Operational policies and guidelines.
  • Administer the progressive steps of discipline, including verbal and written warnings, and carry out employment terminations following approval from the District Sales Manager and Human Resources.
  • Encourage compliance of all store associates with established company policies, procedures, and guidelines.
  • Perform work of subordinates as needed.
  • Communicate with employees at all levels of the company.
  • Other duties as assigned.
Job Required Knowledge & Skills
  • A two-year post-secondary education and one year related experience; or equivalent combination of education and experience.
  • Established ability to produce sales results while minimizing loss.
  • Proven supervisory skills, with the capacity to deliver training material and assess retention.
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to operate a computer and maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability and willingness to travel overnight for training and/or business meetings.
Preferred Job Required Knowledge & Skills

Store managers can earn up to 2 times the local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).

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