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Integration Analyst

2 months ago

Port Perry, Canada Fourth Full time

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people

Interested in joining our smart, fun, and talented team?

We are seeking a skilled Integration Analyst to join our team in the fast-paced environment of the technology industry. As an Integration Analyst specializing in Professional Employer Organization (PEO) and Administrative Services Outsourcing (ASO) services, you will play a crucial role in integrating various systems, processes, and data to optimize efficiency and effectiveness in delivering HR solutions to our clients. You will collaborate closely with internal teams and external partners to ensure seamless integration and delivery of services.

The Role. . .
  • Is responsible and accountable for adherence to implementation processes by owning ISO processes and the measurement of our adherence to them for New Business
  • Ensuring the quality of implementation
  • Ensuring the successful processing of the first several payrolls before handoff to BAU
  • Conducting some amount of payroll processing (TBD) as we do those transitions
  • Design, develop, and implement integration solutions to seamlessly connect PEO ASO services with client systems and third-party platforms. This includes integrating HRIS, payroll, benefits administration, time and attendance, and other relevant systems.
  • Collaborate with clients, internal stakeholders, and third-party vendors to gather integration requirements, understand business needs, and translate them into technical specifications.
  • Configure, customize, and maintain integration tools and middleware platforms (e.g., APIs, iPaaS) to facilitate data exchange and workflow automation between systems.
  • Define data mapping rules, transform data formats, and ensure data integrity throughout the integration process. Develop and maintain data dictionaries and mappings for reference.
  • Develop test plans, conduct integration testing, and troubleshoot issues to ensure the accuracy and reliability of data exchange between systems. Collaborate closely with other teams to address defects and ensure smooth deployment.
  • Create comprehensive documentation including integration design documents, technical specifications, process flows, and troubleshooting guides to support integration activities and facilitate knowledge transfer.
  • Proactively identify opportunities to enhance integration processes, optimize system performance, and streamline workflows. Stay updated on industry trends and best practices in integration technologies.
  • Provide technical support to clients and internal teams regarding integration-related inquiries, issues, and escalations. Collaborate with customer success teams to ensure client satisfaction and retention.
The Ideal Candidate. . .
  • Proven experience (3 years) in system integration, preferably in the PEO ASO services industry or related field.
  • Strong proficiency in integration technologies and tools such as APIs, web services, middleware platforms, and data transformation techniques.
  • Hands-on experience with PrismHR is highly desirable.
  • Solid understanding of HRIS, payroll, benefits administration, and other HR-related systems and processes.
  • Excellent analytical and critical thinking skills with a keen attention to detail.
  • Effective communication and people skills with the ability to collaborate cross-functionally and build strong relationships with clients and stakeholders.
  • Ability to work independently, prioritize tasks, and manage multiple projects in a dynamic environment.

Remote employment limited to: AZ, CA, CO, CT, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA

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