Customer Service and System Training Specialist
6 days ago
IFS Financial Services Inc. is one of the leading premium financing companies in Canada. Delivering exceptional growth, IFS offers some of the most flexible financing arrangements and repayment plans available in the industry today. IFS's value proposition is its exceptional service model that provides quick turnaround on financing quotes, personalized and successful management of payments on behalf of its broker customers as well as accessible and knowledgeable support. Our success is the result of the quality of our employees who are committed to stellar customer service and team orientation. IFS would like to invite qualified, enthusiastic and committed individuals to apply for the following career opportunity:
Customer Service and System Training Specialist
The Customer Service and System Training Specialist plays a crucial role in enhancing IFS' customer service and training initiatives. Key responsibilities include providing comprehensive virtual training and support to IFS' broker partners, as well as delivering ongoing training and support to the IFS customer service team. This position engages directly with clients and partners, ensuring exceptional service standards and fostering strong relationships.
Attributes:
As the successful candidate, you are experienced in the development, delivery and evaluation of training programs and understand the importance of effective training in the achievement of business objectives. You are skilled at presenting information in a clear, complete and compelling manner. You are comfortable working with internal and external stakeholders as well as with a diverse mix of capabilities and learning styles. You are efficient, able to quickly adapt to changing needs and value an environment that excels at exceptional customer service, recognizing that training is an integral part of the organization's success.
Education / Experience:
- Undergraduate degree or diploma in Business Administration with relevant experience in training or customer service; or, equivalent combination of education and experience.
- Experience in training program development and delivery, with the proven ability to evaluate the effectiveness of training and apply those results to enhance the learning experience.
- Skilled at adult education or strong understanding of adult learning.
- Ability to comprehend information quickly and accurately.
- Time management and problem solving skills.
- A focus on continuous improvement, proactively looking for opportunities for enhancements.
Employment Equity, Diversity & Inclusion at IFS:
IFS strives to achieve a workplace where opportunities are based on skills and abilities and recognizes the value that diversity brings. We encourage applications from all qualified candidates, including those who identify as racially visible, indigenous, women in underrepresented roles, persons with disabilities and members of the 2SLGBTQI+ community. IFS supports candidates and employees with access and accommodation needs. If you are selected for an interview and require a specific accommodation, please let us know and we would be happy to assist.
This is a full-time, in-office position offering competitive benefits and compensation commensurate with experience and qualifications.
Closing date for this opportunity is July 2, 2024.
Method of Applying:
Please apply by submitting a resume to careers@cua.com as well as providing your salary expectations. While we appreciate all submissions, only those considered for an interview will be contacted.
Thank you for your interest in joining the IFS Team
#J-18808-Ljbffr-
Customer Service and System Training Specialist
3 weeks ago
Halifax, Canada IFS Financial Services Full time**Customer Service and System Training Specialist** The Customer Service and System Training Specialist plays a crucial role in enhancing IFS’ customer service and training initiatives. Key responsibilities include providing comprehensive virtual training and support to IFS’ broker partners, as well as delivering ongoing training and support to the IFS...
-
Halifax, Canada IFS Financial Services Inc. Full timeIFS Financial Services Inc. is one of the leading premium financing companies in Canada. Delivering exceptional growth, IFS offers some of the most flexible financing arrangements and repayment plans available in the industry today. IFS's value proposition is its exceptional service model that provides quick turnaround on financing quotes, personalized and...
-
Halifax, Canada IFS Financial Services Inc. Full timeIFS Financial Services Inc. is one of the leading premium financing companies in Canada. Delivering exceptional growth, IFS offers some of the most flexible financing arrangements and repayment plans available in the industry today. IFS's value proposition is its exceptional service model that provides quick turnaround on financing quotes, personalized and...
-
Integration Specialist
3 weeks ago
Halifax, Canada Bluedrop Training & Simulation Full time**The Opportunity**: As an Integration Specialist working on simulation products at Bluedrop, you will be a member of the team responsible for designing, developing, and maintaining advanced (VR) Virtual Reality and (MR) Mixed Reality simulation training systems throughout the product evolution. You will work closely with the systems engineering, software...
-
Customer Service Junior Specialist
4 weeks ago
Halifax, Canada Bickert Management Inc. Full timeBMI is a rapidly-growing tech company, providing software solutions and management expertise to a variety of businesses. We are currently seeking a remote **_Customer Service Junior Specialist_** to join our team. This is a great opportunity for someone who is passionate about customer service and looking to start a career in the tech industry. This is a...
-
Integration Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Bluedrop Training & Simulation Full timeThe Opportunity:As an Integration Specialist working on simulation products at Bluedrop, you will be a member of the team responsible for designing, developing, and maintaining advanced (VR) Virtual Reality and (MR) Mixed Reality simulation training systems throughout the product evolution. You will work closely with the systems engineering, software...
-
Training & Quality Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Eastlink Full timeEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced...
-
Training Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Eminence Organic Skin Care Full timeContracted Training Specialist - Maritimes (Nova Scotia, New Brunswick, P.E.I.)Part-time (approximately 2-3 days per week)Role SummaryAs the Training Specialist, your focus is to provide training and sales support to existing Spa Partner accounts. You will work closely with the OSR and the Eminence Central Office in Vancouver, Canada to provide extraordinary...
-
Scheduling Training Specialist
4 weeks ago
Halifax, Canada Nova Scotia Health and IWK Health Full timeClick here to apply as an internal applicant.Company: IWK HealthReq ID: 182604 Department/Program: Central Staffing Office, People and Organization Development Location: Halifax Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s) Start Date: ASAPUnion Status: Non-union, Management/Non Union Bargaining UnitCompensation: $29.907 -...
-
Training Success Specialist
2 weeks ago
Halifax, Nova Scotia, Canada Prosci Inc Full timeRole SummaryAs Training Success Specialist supporting Prosci's portfolio of training programs, you will partner with Instructors to ensure a positive participant experience. You will be responsible for meeting individual participant needs, and facilitation of virtual delivery platforms and problem-solving program issues on the fly to keep the program flowing...
-
Implementations and Training Specialist
3 weeks ago
Halifax, Canada Pagefreezer Full time**Are you the newest Implementation & Training Specialist at Pagefreezer?**: **What we do and why**: - No one can ignore the internet these days—and a lot of great things are happening online—but we also know that online harms are damaging many individuals, communities, and organizations. It's Pagefreezer's vision to make the Internet a safer place by...
-
Training Service Representative
4 weeks ago
Halifax, Canada Halifax Regional Municipality Full time**Job Posting** **DUTIES AND RESPONSIBILITIES**: - Coordinates training initiatives with internal and external training facilitators, including planning, venues, applicable resources, and administrative functions in the Learning Management System (LMS). - Provides exceptional customer service to internal employees and external facilitators via phone and...
-
Customer Service Specialist
4 days ago
Halifax, Canada Pseudio (Sherlock Clothing Ltd.) Full timeWe’re a fashion retailer who’s been around for 36 years and are ready to take the next steps by entering the world of ecommerce! We’re looking for a customer service wiz to join our team and manage all incoming customer service enquiries relating to our ecommerce website and stores. Our Customer Experience Specialist will be working out of our...
-
Technical Specialist, Combat Systems/C4ISR
6 days ago
Halifax, Canada Thales Full timeLocation: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. This...
-
Technical Specialist, Combat Systems/C4ISR
6 days ago
Halifax, Canada Thales Full timeLocation: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. This...
-
Bilingual Training Success Specialist
1 month ago
Halifax, Canada Prosci Inc Full time**Role Summary**: As a Bilingual Training Success Specialist supporting Prosci’s portfolio of training programs in both English & French, you will partner with Instructors to ensure a positive participant experience. You will be responsible for meeting individual participant needs, and facilitation of virtual delivery platforms and problem-solving program...
-
Customer Service Specialist
6 days ago
Halifax, Canada Eastlink Full timeCustomer Service Specialist (July class) Wednesday, June 12, 2024 Customer Service SpecialistEastlinkDesignated office:33 Alderney Dr, Dartmouth, NSThis position is:100% working from home (Some travel to the designated office may be required)Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take...
-
Customer Service Specialist
6 days ago
Halifax, Canada Eastlink Full timeCustomer Service Specialist (July class) Wednesday, June 12, 2024 Customer Service SpecialistEastlinkDesignated office:33 Alderney Dr, Dartmouth, NSThis position is:100% working from home (Some travel to the designated office may be required)Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take...
-
Support Specialist
1 month ago
Halifax, Canada CAE Full time**Role and Responsibilities** The support specialist organizes and implements a variety of responsibilities related to the flow of training materials, services, and associated information. They will support and provide consultation to the program execution leads for upcoming courseware training design and development work. This includes organizing and...
-
Customer Experience Specialist
2 weeks ago
Halifax, Canada Metro Self-Storage Full time**Customer Experience Specialist - Halifax** Are you ready to join a thriving leader in the self-storage industry? Metro Self-Storage is rapidly expanding, and we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Halifax. Position Overview: As a Customer Experience Specialist, you will be...