Business Support Specialist

4 days ago

Ottawa, Canada TV2 Consulting Full time

Overview: The order acquisition and fulfillment team is responsible for delivering the Enterprise Order Manager (EOM), Business Customer Order Management (BCOM), and Internet Provisioning Access Gateway (IPAG) platforms. This position will support the team by analyzing business requirements and working closely with the IT development group to ensure successful implementation of new systems and enhancements of existing systems. The work will be performed using both Agile and hybrid waterfall methodologies.

The project is estimated to include eighteen (18) iterations of three (3) weeks each, with work delivered under the guidance of Product Managers, Scrum Masters, and Agile Teams.

Technical Expertise:

  • Experience and working knowledge of EOM, BCOM, and IPAG platforms.
  • Ability to understand the interdependencies and impacts across different business areas and project types.
  • Ability to act as a liaison between the IT development group and business units to ensure alignment between technical and business goals.

Key Responsibilities:

  • Lead and coach other business analysts at all levels, providing mentorship and guidance.
  • Evaluate new applications, gather and analyze business requirements, and identify system needs and dependencies.
  • Actively communicate with stakeholders, preparing presentations and documentation on system enhancements or alternatives.
  • Recommend systems alternatives and enhancements to meet evolving business needs.
  • Work under the direction of a project manager, incorporating input from multiple business areas to ensure comprehensive project execution.
  • Analyze and map out current and future-state business processes to identify areas of improvement.

Requirements

Technology/Tools Experience:

  • Program/Project Management & Team Collaboration:
    • Jira, Confluence for Test Management.
    • Maximo, ServiceNow for Production Service Desk.
    • Urban Code Deploy, Oracle Utils for Release Management.
    • GitLab for Source and Deployment Management.
  • Testing & Automation:
    • Selenium, HP UFT, Cucumber for Automated Functional Regression Testing.
    • IBM TSV for System Stubs.
    • XRAY for Production Service Desk.

Benefits:

  • Work hours are Monday - Friday, normal 40 hours weeks working onsite up to 5 days a week.
  • Location: Ottawa, ON
  • Type of job: Temporary Contractor
  • Date candidate required: Immediate.
  • Length of Contract: 12 months with the possibility of extension.
#J-18808-Ljbffr

  • Business Technology Support Specialist

    3 hours ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Business Technology Student to join our team at PCL Constructors Inc. as a Business Technology Support Specialist.Key ResponsibilitiesProvide tier 1 and 2 support to district staff, including setting up new users, printers, and workstations.Participate in upgrades and rollouts of IT systems and...

  • Business Technology Support Specialist

    1 hour ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Business Technology Student to join our team at PCL Constructors Inc. as a Business Technology Support Specialist.Key ResponsibilitiesProvide tier 1 and 2 support to district staff, including setting up new users, printers, and workstations.Participate in upgrades and rollouts of IT systems and...

  • Support Care Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Alnawa Business and Consulting Services Inc. Full time

    Position OverviewAs a Support Care Specialist at Alnawa Business and Consulting Services Inc., you will play a vital role in enhancing the quality of life for individuals requiring assistance. This is a permanent position that offers a full-time commitment of 40 hours per week.Work EnvironmentThe role is set in an urban area, primarily within the employer's...

  • Bilingual Administrative Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Overview YOUR ROLE IN PROVIDING CARE Are you a meticulous and organized individual who thrives in a dynamic environment? Are you passionate about contributing to the well-being of others while being part of a supportive organization? If so, this position may be the perfect fit for you. As a Bilingual Administrative Support Specialist, you will...

  • Architectural Interiors

    3 months ago

    Ottawa, Canada Advanced Business Interiors Full time

    The **AI Specialist** will be responsible for providing continuous service and support for clients throughout the duration of each project. The AI Specialist will also work closely with team members and sales representatives to ensure all client needs are met and exceeded. It is the responsibility of the AI Specialist to provide effective communication to...

  • Bilingual Administrative Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Overview YOUR ROLE IN CARE – A PLACE TO THRIVE Are you a meticulous and organized individual who excels in a dynamic environment? Are you looking for a fulfilling position that emphasizes the well-being of others while being part of a supportive organization? Your search ends here. As a Bilingual Administrative Support Specialist, you will...

  • Business Technology Support Specialist

    1 week ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryPCL Constructors Inc. is seeking a highly motivated and detail-oriented Business Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our district staff.Key ResponsibilitiesTechnical Support: Provide tier 1 (phone) and 2 (in-person) support to...

  • Business Technology Support Specialist

    7 days ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryPCL Constructors Inc. is seeking a highly motivated and detail-oriented Business Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our district staff.Key ResponsibilitiesTechnical Support: Provide tier 1 (phone) and 2 (in-person) support to...

  • Business Technology Support Specialist

    3 days ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryPCL Constructors Inc. is seeking a highly motivated and detail-oriented Business Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our district staff.Key ResponsibilitiesTechnical Support: Provide tier 1 (phone) and 2 (in-person) support to...

  • Business Technology Support Specialist

    3 days ago

    Ottawa, Ontario, Canada PCL Constructors Inc. Full time

    Job SummaryPCL Constructors Inc. is seeking a highly motivated and detail-oriented Business Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our district staff.Key ResponsibilitiesTechnical Support: Provide tier 1 (phone) and 2 (in-person) support to...

  • Bilingual Administrative Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Overview YOUR ROLE IN CARE – A PLACE TO GROW Are you an organized and detail-oriented individual capable of thriving in a dynamic environment? Are you looking for a fulfilling career that prioritizes the well-being of others while also valuing your own professional development? You have found the right opportunity. As a Bilingual...

  • Healthcare Support Specialist

    7 days ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Healthcare Support Specialist. As a key member of our Home and Community Care Support Services team, you will provide administrative and clerical support to our healthcare professionals, ensuring that patients receive prompt and effective customer...

  • Healthcare Support Specialist

    1 week ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Healthcare Support Specialist. As a key member of our Home and Community Care Support Services team, you will provide administrative and clerical support to our healthcare professionals, ensuring that patients receive prompt and effective customer...

  • Financial Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Advanced Business Interiors Full time

    Reporting to the Corporate Controller, the Accounting Support Associate plays a crucial role in providing comprehensive assistance to the organization and the Administrative Team. With a solid grasp of financial principles, the technician will aid colleagues in the administrative department with their daily tasks and responsibilities. This position offers a...

  • Financial Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Advanced Business Interiors Full time

    Reporting to the Corporate Controller, the Accounting Support Associate plays a crucial role in providing comprehensive assistance to the organization and the Administrative Team. With a solid grasp of accounting principles, the associate will aid the administrative department in fulfilling their daily tasks and responsibilities. This position offers the...

  • Financial Support Specialist

    4 weeks ago

    Ottawa, Ontario, Canada Advanced Business Interiors Full time

    Reporting to the Corporate Controller, the Accounting Support Associate plays a crucial role in providing comprehensive assistance to the organization and the Administrative Team. With a solid grasp of financial principles, the technician will aid colleagues in the administrative department with their daily tasks and responsibilities. This position offers a...

  • Technical Support Specialist for Field Services

    4 weeks ago

    Ottawa, Ontario, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time

    Become a Key Player as a Technical Support SpecialistDedicated to providing exceptional technical assistance and solutionsDeliver on-site maintenance and repair for advanced printing systemsIdentify and rectify technical challenges promptly to reduce operational interruptionsPerform routine inspections and preventative upkeep on equipmentSet up, configure,...

  • IT Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada CB Canada Full time

    Job Title: IT Support SpecialistCompany: CB CanadaCompensation: $19.00 to $22.00 hourlyThe RoleThis company is seeking a skilled IT Support Specialist to provide technical assistance for local and field users. If you are a problem solver who thrives in a fast-paced environment, this could be a great opportunity to advance your career. Responsibilities...

  • Business Development Specialist

    1 week ago

    Ottawa, Ontario, Canada Sunbelt Canada Full time

    About Sunbelt CanadaSunbelt Canada is a leading business brokerage firm that specializes in guiding business owners through the process of selling their businesses. Our team of experienced professionals has a proven track record of success in helping business owners achieve maximum value for their companies.Job SummaryWe are seeking a highly motivated and...

  • Business Development Specialist

    7 days ago

    Ottawa, Ontario, Canada Sunbelt Canada Full time

    About Sunbelt CanadaSunbelt Canada is a leading business brokerage firm that specializes in guiding business owners through the process of selling their businesses. Our team of experienced professionals has a proven track record of success in helping business owners achieve maximum value for their companies.Job SummaryWe are seeking a highly motivated and...