Senior App Support
3 weeks ago
Our client in the financial services sector is looking for a Senior Application Support specialist with a focus on Release and Deployment operations. lead on a fulltime/permanent to own the their application operational efforts. Focus will be on ensuring robust application deployments, address alerts and maintian end to end production stability.
Location: Hybrid 1d/week - Toronto
Responsibilities:
- Lead and automate application deployments across all environments, ensuring stability and high availability.
- Configure, troubleshoot, and maintain components, managing upgrades and proactive interventions.
- Develop detailed release documentation while ensuring compliance with audit and security policies.
- Collaborate with Product, QA, and Operations teams to ensure stability and performance before deployments.
- Manage risks, resolve issues, and ensure zero impact on clients and services during releases.
- Represent releases in Change Advisory Boards, and lead post-implementation reviews to enhance processes.
- Implement best practices, driving continuous improvements in deployment pipelines and automation.
- Prioritize application stability and service optimization initiatives in line with SLAs.
- Use performance data and monitoring tools to drive service excellence and optimize application performance.
- Implement scalable, automated solutions to reduce manual interventions and ensure application availability.
- Streamline all aspects of Application Operations, integrating build, development, and testing processes.
- Provide 24/7 on-call production support, quickly resolving escalated issues and mitigating risks.
Requirements:
- 7-8 years experience in an application support capacity (Devops/SRE) of Java based applications
- Expertise in using version control systems, such as Git, for managing codebases and collaboration.
- Expertise with Red Hat Open Shift and PostgreSQL databases.
- Expertise with CI/CD Automation and Kubernetes / containerization (e.g. docker).
- Expertise with scripting e.g. Power Shell, Python, and Ansible.
- Experience with Monitoring, logging and tools such as Azure Monitor, Splunk, Dynatrace etc.
- Strong knowledge of Agile development and Agile frameworks (e.g. JIRA, GitHub)
- Strong background in build integration, testing and automation strategies.
- Strong understanding of SDLC including release planning, release processes, software testing, deployment implementation and maintenance/support.
- A good understanding of different types of open-source packages, preferably Spring, Apache and data transformation (JSON, XML).
- Well versed in analyzing data, identifying and proactively mitigating risk to production systems.
Nice to have:
- Site Reliability Engineering (SRE) Certification
- Microsoft Certified: Azure Administrator Associate (or similar across AWS, GCP, etc.)
- Experience with supporting/maintaining and migrating to AWS services.
- Experience working in Agile squads.
- Experience working with OpenShift
- Experience working in the Financial and Payments services.
- ITIL Certification
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