Operations and Procurement Analyst

1 day ago

Greater Toronto Area, Canada IFG - International Financial Group Full time

Candidate Value Proposition:

• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.

• A great opportunity for a position in Global Procurement at one of the leading Banks in the segment.

• A rewarding career path with diverse opportunities for professional development.

• Internal development to support your growth and enhance your skills.

• An organization committed to making a difference in our communities– for you and our customers.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success


Typical Day in Role:

• Applies knowledge of procurement best practice and general business practice to lead your team to:

O Provide high-quality frontline support all user requests and issues related to Procurement Technology

O Effectively manage the ticket management systems to ensure timely support and resolution of tickets to drive adoption and compliance

O Interact with stakeholders to handle payment inquiries, policy questions, purchase order issuance and assistance, system navigation and best practices and system access and permissions

o Respond to inquiries related to Global Procurement Policy and Procedures, and other related policies

• Focuses on managing escalations as well as process design and review

• Participates in project management activities

• Manages steady state Athena chatbot activities such as maintenance coordination and issue management

• Designs, contributes to and executes the framework for Procurement Policy non-compliance identification and resulting action plans

• Operates the Bank’s procurement technology solutions for: Consulting existing supplier/contract records/purchase orders, invoices to ensure accuracy of ticket resolution

• Reviews, approves, follows Standard Operating Procedures documentation to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs)

• Makes recommendations for improvements to procurement technology product managers. Oversees their team to establish, maintain, and recommend process improvements

• Designs, prepares, and oversees the distribution of reports that monitor Global Procurement Policy compliance and operational KPIs

• Leads, supervises and assigns Cross Functional Initiatives across the department

• Seeks agreeable and timely resolution to issues escalated to them by their team, suppliers, or other internal/external stakeholders

• Sets goals, objectives, KPIs, and assigns work to direct reports while providing them with guidance, coaching, and mentoring to execute on their development plans


Candidate Requirements/Must Have Skills:

1) 3+ years of experience as an Operations Lead (ideally in customer service, back office)

2) 2+years’ demonstrated experience in project management methodology and techniques, performance evaluation and change management

3) Highly proficient with Microsoft Office (Word, PowerPoint, Visio) and Excel (able to write formulas, effectively use lookup & references functions, logical functions and text functions at a minimum)

4) 2+ years’ experience developing dashboards and/or reports (PowerBI or Tableau)

5) 2+ years’ experience developing processes, procedures and manuals from an operational perspective


Nice-To-Have Skills:

1) Experience in procurement and supplier management

2) Experience with Coupa, Icertis or other eProcurement software

  • Operations and Procurement Analyst

    3 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    Candidate Value Proposition:• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.• A great opportunity for a position in Global Procurement at one of the leading Banks in the segment.• A rewarding career path with diverse opportunities for professional development.• Internal development to...

  • Operations and Procurement Analyst

    2 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    Candidate Value Proposition: • The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers. • A great opportunity for a position in Global Procurement at one of the leading Banks in the segment. • A rewarding career path with diverse opportunities for professional development. • Internal development to...

  • Operations and Procurement Analyst

    3 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    Candidate Value Proposition:• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.• A great opportunity for a position in Global Procurement at one of the leading Banks in the segment.• A rewarding career path with diverse opportunities for professional development.• Internal development to...

  • Contracts/procurement Analyst

    4 months ago

    Greater Toronto Area, Canada AutoTrader.ca Full time

    The Contracts/Procurement Analyst will be responsible for providing support to the Procurement and Contracts organization and its team members. To ensure smooth implementation of a contracts repository tool, be responsible for the contract data gathering, support the baseline assessments of potential key projects along with departmental operations as...

  • Operations and Procurement Analyst

    22 hours ago

    Greater Toronto Area, Canada, Ontario IFG - International Financial Group Full time

    Candidate Value Proposition:• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.• A great opportunity for a position in Global Procurement at one of the leading Banks in the segment.• A rewarding career path with diverse opportunities for professional development.• Internal development to...

  • Procurement Analyst

    4 months ago

    Toronto, Canada Canadian Partnership Against Cancer Full time

    **Overview**: The** Finance and Corporate Services Division** leads all services to secure a sound financial, project management and information technology platform and ensure that the organization has the technical, operational, infrastructure, and change management capabilities necessary to achieve the maximum impact for its mandate and budget. The team...

  • Procurement Analyst

    4 weeks ago

    Toronto, ON, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    4 weeks ago

    Toronto, ON, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    4 weeks ago

    Toronto, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    4 weeks ago

    Toronto, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    4 weeks ago

    Toronto, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    4 weeks ago

    Toronto, Canada Hays Full time

    Our client is currently seeking a Procurement Analyst to join their Procurement team in Toronto. This is a Contractor 12 Month position working hybrid. The role holder will act as an extension of the Local, Regional and Global Procurement teams in the field for all commercial aspects of the supplier agreements. On a daily basis, they will be required to...

  • Procurement Analyst

    1 month ago

    Toronto, Ontario, Canada ICU Medical Full time

    Title: Contract Analyst Position Summary The Contract Analyst will play a crucial role in the procurement process, focusing on the acquisition of goods and services essential for maintaining operational efficiency. This position involves planning, executing, and managing purchasing activities to ensure that all necessary contracts, components, and...

  • Procurement Operations Specialist

    2 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    About the RoleWe are seeking a highly skilled Procurement Operations Specialist to join our team at IFG - International Financial Group. As a key member of our Global Procurement team, you will be responsible for leading our procurement operations and ensuring the effective management of our procurement technology solutions.Key ResponsibilitiesLead the...

  • Procurement Operations Specialist

    2 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    About the RoleWe are seeking a highly skilled Procurement Operations Specialist to join our team at IFG - International Financial Group. As a key member of our Global Procurement team, you will be responsible for leading our procurement operations and ensuring the effective management of our procurement technology solutions.Key ResponsibilitiesLead the...

  • Procurement Analyst

    3 months ago

    Toronto, Canada Vale Full time

    **Who We Are**: Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people. Vale Base Metals is one of the world's largest producers of high-quality nickel and an important producer of copper and responsibly sourced...

  • Procurement Operations Specialist

    3 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    {"header": "Procurement Operations Specialist", "subheader": "Join IFG - International Financial Group", "content": "At IFG - International Financial Group, we are seeking a highly skilled Procurement Operations Specialist to join our team. As a key member of our procurement team, you will be responsible for leading our procurement operations, ensuring...

  • Procurement Operations Specialist

    3 days ago

    Greater Toronto Area, Canada IFG - International Financial Group Full time

    {"header": "Procurement Operations Specialist", "subheader": "Join IFG - International Financial Group", "content": "At IFG - International Financial Group, we are seeking a highly skilled Procurement Operations Specialist to join our team. As a key member of our procurement team, you will be responsible for leading our procurement operations, ensuring...

  • Procurement Analyst

    3 months ago

    Toronto, Canada Infrastructure Ontario Full time

    The Procurement team is a global leader among public sector entities in the formulation, planning and delivery of procurement services for complex capital and non-capital mandates. We work hand-in-hand with other shared service, project delivery and strategic functions within Infrastructure Ontario (IO) to advance procurement strategies and execute...

  • Procurement Analyst

    4 months ago

    Toronto, Canada ICES Central Full time

    **_Data. Discovery. Better Health._** **_ ICES is a world-leading health research and analytics institute. With a wealth of data and analytic expertise, we create trusted evidence that has changed health policy and practice and helps ensure better health for all._** **_ Ready to discover more with us? Join our outstanding, collaborative team where your...