Current jobs related to Technology Support Technician - London - Trudell Medical Limited

  • Information Technology

    2 months ago

    London, Canada Children's Aid Society of London & Middlesex Full time

    **Job Summary** The Information Technology Technician (IT Technician) supports the effective operation and maintenance of systems hardware and software as well as its’ related infrastructure, for the Children’s Aid Society of London and Middlesex (CASLM). With a focus on accessibility and support, this position ensures users receive maximum benefits from...

  • Information Technology Technician

    2 months ago

    London, Canada Shelby's Franchise Holdings Inc. Full time

    The IT Operations Technician works out of our Shelby’s London Support Centre, the primary responsibilities include tech support, POS hardware build, program and basic installation, on occasion field work including hardware fixes and new tech installation and support. This includes going to Shelby’s locations to troubleshoot IT and AV equipment issues...

  • IT Support Technician

    5 months ago

    London, Canada Great River Financial Services Inc (GRFS) Full time

    **Job type** Full-time/Part Time **You have**: - A passion for excellent customer service and for seeing others succeed - Strong verbal and written communication skills - Problem-solving, critical thinking, and analytical skills - Honesty & Integrity - Comfort in making decisions independently - Attention to detail while also keeping in mind the big...

  • Technology Service Technician

    5 months ago

    London, Canada Patterson Dentaire Dental Canada Inc. Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Accounting Specialist

    4 weeks ago

    London, Ontario, Canada PHSS Support Services Full time

    Accounting Technician RoleWe are seeking a skilled Accounting Technician to join our team at PHSS Support Services.Key Responsibilities:Maintain accurate and up-to-date financial records using manual and computerized bookkeeping systems.Establish and balance various accounts, including general ledgers and financial statements.Post journal entries and prepare...

  • Medical Support Technician

    5 months ago

    London, Canada The Vets Full time

    **About Us**: Launched in 2021, The Vets is redefining the veterinary industry because we believe healthy pets start with happy vets. Providing an alternative option to brick-and-mortar veterinary clinics, The Vets has introduced a new at-home service offering high-quality, fear-free care for pets, and a better quality of life for our unsung heroes - our...

  • Accounting Clerk

    2 months ago

    London, Ontario, Canada PHSS Support Services Full time

    Accounting Technician Job DescriptionAt PHSS Support Services, we are seeking a highly skilled Accounting Technician to join our team. As an Accounting Technician, you will be responsible for maintaining accurate and up-to-date financial records, preparing financial statements, and performing various accounting tasks.Key Responsibilities:Maintain general...

  • Computer Support Technician

    1 month ago

    London, Canada Fanshawe College Full time

    First Section **Posting Number** - 41427**Requisition Title** - Computer Support Technician**Internal Posting Closing Date** **External Closing Date** - 10/24/2024**Open Until Filled** - No**Campus Location** - London**Department** - Academic Technical Support Services (TSA)**Employment Group** - Support**Pay Details** - $31.05**Hours of Work per Week** -...

  • Computer Support Technician

    1 month ago

    London, Canada Fanshawe College Full time

    First Section **Posting Number** - 41525**Requisition Title** - Computer Support Technician**Internal Posting Closing Date** **External Closing Date** - 10/24/2024**Open Until Filled** - No**Campus Location** - London**Department** - Academic Technical Support Services (TSA)**Employment Group** - Support**Pay Details** - $31.05 per hour**Hours of Work per...

  • Accounting Clerk

    3 weeks ago

    London, Ontario, Canada PHSS Support Services Full time

    We are seeking a highly skilled Accounting Technician to join our team at PHSS Support Services. As an Accounting Technician, you will be responsible for maintaining accurate and up-to-date financial records, preparing tax returns, and reconciling accounts.Key Responsibilities:Maintain general ledgers and financial statementsPost journal entriesKeep...

  • IT Technician

    5 months ago

    London, Canada London International Academy Full time

    **IT / COMPUTER SUPPORT TECHNICIAN** LONDON INTERNATIONAL ACADEMY IS A PRESTIGIOUS PRIVATE BOARDING HIGHSCHOOL IN CANADA OFFERING FULL ONTARIO HIGH SCHOOL DIPLOMA FOR POST SECONDARY EDUCATION SINCE 2002. WE ARE SEEKING AN IT/ COMPUTER SUPPORT TECHNICIAN TO MEET THE GROWING DEMAND AND EXPANSION OF OUR ORGANIZATION. WE OFFER COMPETITIVE WAGE PLUS OUTSTANDING...

  • Technology Support Specialist

    5 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Technology Support Specialist

    5 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Technology Support Specialist

    2 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Technology Consultant

    5 months ago

    London, Canada FULLY MANAGED INC Full time

    **Join our team** Fully Managed by TELUS is a one-stop-shop for technology solutions that help businesses navigate and succeed in today's digital world of work. With decades of collective experience in IT, Fully Managed by TELUS provides companies with the technology support, expertise, and products and services they need to be productive and proactive -...

  • IT Support Technician

    5 months ago

    London, Canada NSE TECH Full time

    **Responsibilities**: - Provide technical support both onsite and remotely to clients, addressing hardware, software, and network issues promptly and effectively. - Troubleshoot and resolve technical problems related to servers, networks, and other IT infrastructure components. - Collaborate with the IT team to implement and maintain security measures,...

  • Veterinary Technician

    1 month ago

    London, Ontario, Canada VCA Full time

    Job Title: Registered Veterinary TechnicianWe are seeking a highly skilled and compassionate Registered Veterinary Technician to join our team at London Regional Veterinary Emergency and Referral Hospital.About the Role:As a Registered Veterinary Technician, you will play a vital role in providing exceptional patient care and supporting our veterinary team...

  • Veterinary Technician

    1 month ago

    London, Ontario, Canada VCA Full time

    Job Title: Registered Veterinary TechnicianWe are seeking a highly skilled and compassionate Registered Veterinary Technician to join our team at London Regional Veterinary Emergency and Referral Hospital.About the Role:As a Registered Veterinary Technician, you will play a vital role in providing exceptional patient care and supporting our veterinary team...

  • Technical Support Specialist

    4 weeks ago

    London, Ontario, Canada Ontario Inc. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and motivated User Support Technician to join our team at Ontario Inc.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems, applications, and other software. The successful candidate will have excellent...

  • Technical Support Specialist

    4 weeks ago

    London, Ontario, Canada Ontario Inc. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and motivated User Support Technician to join our team at Ontario Inc.Job SummaryThe User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems, applications, and other software. The successful candidate will have excellent...

Technology Support Technician

2 months ago

London, Canada Trudell Medical Limited Full time

At the Trudell Medical Group of Companies our vision is to provide patients throughout the world with medical devices and services that make their lives better. The Group manufactures and globally markets some of the leading brands in respiratory care, including the AeroChamber® brand of valved holding chambers, the Aerobika® brand of OPEP devices, and the AeroEclipse® brand of nebulizers. Trudell Medical Limited is the Corporate entity within the Trudell Medical Group of Companies and operates out of our offices in London, Ontario Canada.


Technology Support Technician (Tier 1) is a role in our Corporate IT Service Desk team.


This is an office-based role with the option of a hybrid work arrangement.


Must be available to come into the London, Ontario office 3 days per week.


Your success in this role will be grounded in your values as a person who always acts with integrity and who treats everyone with respect. You continuously improve the systems and processes around you, and you take accountability for your work. You thrive in a team environment where you are open to learning from others, adjust to others’ styles, and drive hard to reach shared objectives. You have the ability to manage requirements elicitation activities with a variety of stakeholders and manage a workload that involves tasks from concurrently running initiatives.


You have a post-secondary diploma in IT with a concentration in networking or technology. You have a CompTIA A+ Certification as well as Windows and/or Azure Fundamentals and MS-900 MS365 Fundamentals. You have experience with Microsoft Server, Exchange Server and Azure Active Directory as well as DNS and DHCP servers, Firewalls and Proxy Servers (UTM). You have experience with Virtualization (Hyper-V, VMWare) and the Microsoft Office products including MS 365 E5 and Visio. You also have experience with enterprise-grade hardware and networking devices as well as experience with WAPs, switches and routers in wireless, copper and fiber environments. In addition, you have experience with mobile device management (MDM) and Public Key Infrastructure (PKI).


Reporting to the Director, Technology Solutions, you will install, maintain, test and repair systems. You will triage inbound service desk tickets and work to resolve routine technical problems with software and/or hardware or escalate to the appropriate subject matter expert.


Specifically, you will focus on:


Enterprise Network:

  • Install and configure hardware and software
  • Respond to tickets in accordance with SLA guidelines
  • Record, track, and document the service desk request problem solving process including actions taken through to the final resolution
  • Respond in timely manner to requests and issues
  • Repair and replace equipment as needed
  • Provide onsite and remote support to end users
  • Assist in AV setups as needed for meetings
  • Set up new workstations for users (deploying equipment, checking over account setups)
  • A solid understanding of Windows (10/11) and Mac OS (Monterey/Ventura) devices
  • Has a working knowledge of Azure Active Directory and Group Policy
  • Has a working knowledge of Security Groups and permissions
  • Ability to test new technology
  • Create documentation for staff for training purpose.
  • Deploy and support mobile devices and its respective management systems
  • Maintain asset tracking for hardware and software licensing agreements
  • Resolve Tier 1 support tickets


Internal Network Security:

  • Assists with the Tier 2 Technician to develop and document security policies and procedures
  • Maintain security standards for all operating units


Project Management:

  • Assist with determining the ongoing support required for completed projects in conjunction with stakeholders
  • Ensure all project documentation is complete and up to date


Trudell Medical Limited is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources.