Manager, Partner Onboarding
1 month ago
The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.
Position Overview:
Reporting to the Director, Partner Onboarding, the Manager, Partner Onboarding is responsible for Managing the execution of onboarding initiatives to facilitate the implementation process for new AIR MILES Partner accounts, add-on features and integrations with the AIR MILES Program Platform and Systems.
The Manager, Onboarding will manage the end-to-end process for all new Partner implementations. They will work with Strategic Partnerships, Operations, Legal, Marketing, Analytics and Data teams, and other stakeholders to manage day-to-day program operations for new Partners including Partner and offer set up, and they will also work closely with internal and external stakeholders to support execution of smooth adoption and hand-off of new Partnerships to their respective Client Success, Marketing and Analysis teams.
Responsibilities:
- Work on onboarding engagements and provide overall contract management and project management support to Partner contacts and internal stakeholders including both operational/technical and non-technical support
- Collaborate with the internal Strategic Partnerships Team and support the Marketing and Analytics team resources to streamline the experience of onboarding new Partners
- Work directly with internal stakeholders to gather requirements, provide project status updates and manage remote training sessions for Partners
- Report client onboarding progress to business stakeholders providing transparency and improved client service
- Participate in Business Development meetings with the prospective partners and internal teams to correctly understand the needs that require solutioning
Qualifications:
- Minimum of 5-7 years of directly related work experience in Product, Project or Partner Account Management
- 1-2 years of Supervisory experience an asset
- Demonstrated experience in managing highly complex, large scale, high visibility projects
- Demonstrated ability to navigate ambiguity and take the initiative to collaborate to remove barriers
- Highly organized and able to manage multiple tasks and priorities
- Solutions-oriented and collaborative when working within own team and with various internal and external/client stakeholders
- Above average verbal & written communication skills, with ability to adapt style to different audiences (e.g., junior to senior level internal colleagues, internal and external technical teams, external partners’ mid-and-senior-level executives)
-
Manager, Partner Onboarding
3 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Manager, Partner Onboarding
3 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Manager, Partner Onboarding
3 weeks ago
Toronto, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Manager, Partner Onboarding
3 weeks ago
Toronto, ON, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Manager, Partner Onboarding
1 month ago
Toronto, Ontario, Ontario, Canada AIR MILES Reward Program Full timeThe AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...
-
Partner Onboarding Specialist
3 months ago
Greater Toronto Area, Canada KUBRA Full timeOverview: KUBRA is looking for a Partner Onboarding Specialist to assist in shaping and supporting the growth of our strategic partners’ development initiatives. As the Partner Onboarding Coordinator, you will provide support during the Incubation and Onboarding of newly signed alliance partners as well as supporting the development and execution of...
-
Franchise Onboarding Partner, Firehouse Subs, Canada
3 months ago
Toronto, Canada Restaurant Brands International Full time**About Restaurant Brands International**: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®,...
-
Franchise Onboarding Partner, Firehouse Subs, Canada
3 months ago
Toronto, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®,...
-
Franchise Onboarding Partner, Firehouse Subs, Canada
3 months ago
Toronto, Canada Restaurant Brands Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands â TIM HORTONS®,...
-
Franchise Onboarding Partner, Firehouse Subs, Canada
3 months ago
Toronto, Ontario, Canada Restaurant Brands Full timeAbout Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...
-
Old Toronto, Canada Restaurant Brands International Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...
-
Old Toronto, Canada Restaurant Brands International Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...
-
Partner Marketing Manager
2 months ago
Old Toronto, Canada Kaffee Partner Schweiz AG Full timeOur mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...
-
Partner Marketing Manager
2 months ago
Old Toronto, Canada Kaffee Partner Schweiz AG Full timeOur mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...
-
Volunteer Onboarding Manager
3 months ago
Greater Toronto Area, Canada Scouts Canada Full timeLocation: Greater Toronto Area/Remote Do you want to be a part of the change you want to see in the world? At Scouts Canada, our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate individuals who share our Mission to develop well-rounded youth better prepared for success in the world. Energized by...
-
Old Toronto, Ontario, CA Restaurant Brands International Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS,...
-
Onboarding Manager
3 months ago
Toronto, Canada Luxury Presence Full timeWe’re looking for an Onboarding Manager to join our growing Client Success team. Do you love high end, luxury real estate? Do you find fulfillment in helping others? Are you hyper-organized, and project oriented? Are you eager to hit the ground running? If so, we’d love to speak with you! As an Onboarding Manager, your role is to guide the build out and...
-
Partner Marketing Manager
1 month ago
Old Toronto, Ontario, CA Kaffee Partner Schweiz AG Full timeOur mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on...
-
Marketing Manager
3 months ago
Toronto, Canada Wellington-Altus Private Wealth Inc. Full time**Marketing Manager - Advisor Onboarding** **Location**:This position is located in our Toronto office. **Our organization**: Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel and Wellington-Altus Private Wealth —the top-rated* wealth advisory company in Canada and one of...
-
Strategic Onboarding Manager
2 days ago
Toronto, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWhat is the Opportunity?Design, coordinate, and implement a comprehensive onboarding experience for Investment Advisors, support staff, and clients at RBC Dominion Securities. This initiative will focus on creating a cohesive and streamlined experience that meets the needs of all stakeholders.Key Responsibilities:Contribute to the...
