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Human Resources Manager

2 months ago

Moncton, Canada Tech Mahindra Business Process Services Full time

Role: HR Manager

Location: Moncton, NB, Canada

Role and Responsibilities:

  • Acts as primary point of contact for managers and employees for day-to-day HR related questions and guides junior members of HR as and when appropriate
  • Develops and implements HR strategy to drive employee retention initiatives aligned with the overall business strategy
  • Conducts investigations when employee complaints or concerns are brought forth including but not limited to human rights, conflict and performance
  • Partners with senior leadership to drive proactive strategies of engagement, wellbeing, operations and learning and development
  • Ensures legal compliance by monitoring and implementing applicable human resources provincial requirements
  • Manages immigration requests ensuring compliance with current legislation
  • Oversees performance management & review process and other corporate Human resources programs as and when required
  • Drives employee engagement activities, diversity, and inclusion to enhance work environment and employee satisfaction
  • Advises, and supports management in employee relations, employee retention initiatives, disciplinary and performance management
  • Designs management guidelines by preparing, updating and recommending human resource policies and procedures


Applicant’s Specifications & Qualification:

  • Total 10- 15 years of HR experience with 5 years in HR management
  • BPO experience is preferred
  • Excellent proficiency in PowerPoint for HR presentations/ Proficient computer skills including Microsoft Office Suite
  • Post-secondary education in HR or related fields/ CPHR designation is an asset
  • Strong communicator and ability to work collaboratively within cross-functional in dynamic work environment
  • Excellent analytical and problem-solving skills to bring solutions to complex people and business problems
  • Strong sense of time management and prioritization
  • HR legal and compliance knowledge