Bilingual Technical Call Center Representative

Found in: Talent CA 2A C2 - 2 weeks ago


Ottawa, Canada Insight Global Full time

Position: Bilingual Technical Call Center Agent

Remote/Hybrid role: Hybrid in Kanata, 2x per week

Training Period: Approximately 1 Month - training is done fully onsite (5x a week)

Contract Duration: 24 month contract to conversion

Possibility for FTE: Yes


Day to Day:

Insight Global is looking for a Call Center Agent (Bilingual) to join the Customer Solution Centers team at a Fortune 100 IT company for a 24 month contract to hire based in Kanata, ON (hybrid 2x per week). The Customer Solution Centers are made up of teams that provide services for customer access; pre-sales; post-sales; and service delivery. This individual will be responsible for receiving inbound calls from B2B clients. Success in this position will require knowledge of company policies/procedures and its technical products to attend to assignments that are moderately complex in nature (with little-to-no supervision). Candidates must have proficiency in both English and French; excellent phone presence; a great attitude; and experience with Microsoft Suite.


Must Have Requirements:

- 2+ years of call center/CSR experience

- Strong French and English communication skills, both written and verbal

- Technical aptitude with databases/software/platforms

- Proficient with Microsoft Suite

- Excellent phone presence and energetic, collaborative attitude

- Provide accurate, valid, and complete information to customer by using the appropriate methods/tools


Plusses:

- Microsoft Dynamics experience



  • Ottawa, Canada Total Credit Recovery Full time

    **Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

  • Call Center

    2 weeks ago


    Ottawa, Canada Total Credit Recovery Full time

    **OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...


  • Ottawa, Canada MSi Corp Full time

    Bilingual Call Centre Agent MSi Corp is seeking highly motivated individuals to join our call centre customer service team. If you are hardworking, flexible with your schedule, and good with people then MSi is the place for you! Paid 4 week training program with 2 week Academy Bay period, WFH available after training, weekly/monthly bonus programs - we want...


  • Ottawa, Canada MSi Corp Full time

    Bilingual Call Centre Agent MSi Corp is seeking highly motivated individuals to join our call centre customer service team. If you are hardworking, flexible with your schedule, and good with people then MSi is the place for you! Paid 4 week training program with 2 week Academy Bay period, WFH available after training, weekly/monthly bonus programs - we want...


  • Ottawa, Canada DXC Technology Full time

    **Our DXC Modern Workplace services enables customers' employees** to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. **-Must be bilingual: English & French (written, read & spoken)-** **What you will do**: -...


  • Ottawa, Canada Scotiabank Full time

    **Requisition ID**: 180516 We are committed to investing in our employees and helping you continue your career at Scotiabank. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Trade Representative to join our team. This role is fully remote within Canada. As a Trade...

  • Technical Sales Representative

    Found in: Appcast CA C2 Glassdoor - 2 weeks ago


    Greater Ottawa Metropolitan Area, Canada Altis Recruitment Full time

    Our client in the manufacturing industry is seeking a Bilingual Technical Sales Representative to join their team covering the regions of Eastern Ontario & Montreal, QC. The Technical Sales Representative, focusing on pump products. Manage existing client relationships, cultivate new business, and ensure superior customer satisfaction.Responsibilities:...

  • Technical Sales Representative

    Found in: Appcast CA A2 P - 2 weeks ago


    Greater Ottawa Metropolitan Area, Canada Altis Recruitment Full time

    Our client in the manufacturing industry is seeking a Bilingual Technical Sales Representative to join their team covering the regions of Eastern Ontario & Montreal, QC. The Technical Sales Representative, focusing on pump products. Manage existing client relationships, cultivate new business, and ensure superior customer satisfaction.Responsibilities:...

  • Technical Sales Representative

    Found in: Whatjobs CA C2 - 2 weeks ago


    Greater Ottawa Metropolitan Area, Canada Altis Recruitment Full time

    Our client in the manufacturing industry is seeking a Bilingual Technical Sales Representative to join their team covering the regions of Eastern Ontario & Montreal, QC. The Technical Sales Representative, focusing on pump products. Manage existing client relationships, cultivate new business, and ensure superior customer satisfaction. Responsibilities: ...


  • Ottawa, Canada Canadian Bar Association Full time

    **Bilingual Membership Services Representative** **Position Summary** Reporting to the Manager of Membership Services, the incumbent performs administrative duties related to the membership invoicing, updating information, and lapsing process. The incumbent administers the policies and procedures of the association in all areas of data processing, to...


  • Ottawa, Canada Scotiabank Full time

    **Requisition ID**: 180630 We are committed to investing in our employees and helping you continue your career at Scotiabank. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Trade Representative to join our team. This position is a for an 18 month term and is fully...


  • Ottawa, Canada Soprema inc. Full time

    YOUR ROLE IN OUR TEAM The Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory. THE CHALLENGES WE HAVE FOR YOU Adhere to the...

  • Technical Support Engineer

    Found in: Talent CA C2 - 2 weeks ago


    Ottawa, Canada Fortinet Full time

    Fortinet is looking for an experienced Technical Support Engineer to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers.The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and...


  • Ottawa, Canada Fortinet, Inc. Full time

    Fortinet is looking for an experienced Technical Support Engineerto join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and...


  • Ottawa, Canada Fortinet, Inc. Full time

    Fortinet is looking for an experienced Technical Support Engineerto join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and...


  • Ottawa, Canada Fortinet, Inc. Full time

    Fortinet is looking for an experienced Technical Support Engineerto join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and...

  • Bilingual Inside Sales Representative

    Found in: Talent CA C2 - 2 weeks ago


    Ottawa, Canada MT Talent Full time

    Overview: The Inside Sales Representative works with customers to determine their needs, provide solutions, and ensure a smooth sale and delivery process. They respond to customers’ questions, demonstrate products, and process orders.  Salary: Full time 40+ Hours per week - $24.50 per hour (Monday-Friday) Responsibilities: Initiate...

  • Technical Support Engineer

    Found in: beBee S CA - 3 weeks ago


    Ottawa, Canada Fortinet Full time

    Fortinet is looking for an experienced Technical Support Engineer to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and...

  • Technical Sales Representative

    Found in: Jobillico Premium CA C2 - 2 weeks ago


    Ottawa, Canada Soprema inc. Full time

    YOUR ROLE IN OUR TEAM The Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory. THE CHALLENGES WE HAVE FOR YOU Adhere to the...

  • Technical Sales Representative

    Found in: Whatjobs CA C2 - 1 week ago


    Ottawa, Canada Soprema inc. Full time

    YOUR ROLE IN OUR TEAM The Technical Representative is responsible for promoting SOPREMA products and systems to customers and communicating their specifications within their sales territory. He is also responsible for retaining existing customers and finding new ones to promote growth in his territory. THE CHALLENGES WE HAVE FOR YOU Adhere to the company’s...