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People Advisor, Bilingual
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SUMMARYTrimac has a focus on sustainable, profitable growth and an acceptable return on capital for the future. A critical element will be the execution of our growth strategy in uncertain environments, increasing the need for organizational development and the need to improve our employee experience. This role reports to the Strategic People Partner and partners with managers and employees across the business to deliver practical People & Culture guidance, ensure compliance with employment law and drive people-centric initiatives. The People Advisor position is about making connections and aligning business objectives with employees and leadership. Functioning with frontline operations, this position serves as a consultant to management and leadership on people and culture related issues and is someone not afraid to challenge the status quo. This is a role that combines a strong business interest with a wide variety of People & Culture (P&C) experience & education to achieve Trimac results.The People Advisor will allocate time to working in the business (execution), on the business (guidance, correction) and in front of the business (planning, direction). This position is responsible for implementing and executing P&C initiatives in the Trimac workplace, then validating that success. In addition, the position anticipates future needs of the workforce and proactively partners with the corporate P&C team to efficiently provide for new services and programs. The ideal candidate can be located in Toronto, ON or Saint-Hyacinthe, QC.RESPONSIBILITIESThis position is responsible for:• Be a trusted adviser, coach and consultant to leaders in the client groups to improve their leadership capability, team effectiveness, strategic insights and business performance• Act as the face of People & Culture (P&C), liaising with P&C Operations and Centers of Excellence to resolve all back-office-related issues, while acting as the face of the business to the P&C Team (P&C Problem Solver)• Focus on the employee experience and having accountability for retention while proactively and empathetically addressing workplace and personnel issues - including resolving difficult interpersonal and employee retention issues• Professionally resolve employee relations matters, including through being a mediator, coach and conducting investigations as necessary• Champion diversity & inclusion efforts and providing support for initiatives aimed at fostering an enriching, inclusive employee experience• Utilize technology to capture and analyze data, reducing transactional time and focusing on the internal People & Culture function• Play a lead role in helping managers of client groups develop, implement and execute key people and culture strategies, practices, and programs; including ensuring that appropriate people, communication, and development are in place to support people, our culture strategy and program delivery• Proactively seek knowledge of both industry and functional specialty by researching best practices, legal developments, emerging trends, technological advancements and benchmark comparisons in order to create People & Culture practices that are best in class• Lead workforce planning for the assigned business unit(s) to create a robust, specific and scalable approach to growing our people and our business• Support our goal of the development of our people through the creation and facilitation of training initiatives and team building activities that include talent development, training, leadership development, building and implementing growth and development programs, performance management, and business transformation• Foresee business client needs well in advance in terms of workforce and succession planning• Provide leadership support in disability cases, including modified duties and accommodations• Collaborate on job evaluations with business leaders to ensure consistency and equity• Research and analyze internal and external compensation and benefits trends• Respond to and work with Legal to address legal compliance issues (ex. legal demand letters, lawsuits, discrimination claims, etc.)• Hold a key seat at the table to contribute to operations business strategy, along with the ability to manage and lead innovation while promoting positive change• Build trusting, impactful relationships with genuine care for the people the position supports• May be required to perform other related duties from time to time• Extended days/hours may be required to support operations and/or the P&C Team• Travel 15% - 20% of the time; Advanced proficiency in French, both spoken and writtenSKILLS• Exceptional ability to build relationships and work collaboratively within a team environment• Expert ability to deal with problems and manage conflict• Enthusiastic with a natural sense of curiosity and inquisitiveness.• Keen ability to visualize an amazing employee experience and make it a mission to be involved in their employee lifecycle• Exceptional pragmatism and tenacity necessary to deal with ambiguity and transformation• Ability to think systemically and holistically while fostering belonging and creating a great culture in which to work• Ability to think creatively and understand there is not a one-fits-all solution and view People & Culture as trusted advisors to the business• Possess a formidable resiliency to handle the unexpected and are willing to help wherever and whenever needed• Exceptional ability to manage difficult situations and conversations• Excellent interpersonal and strong communication skills• Expert advisory skills• Exceptional customer service skills• Strong organizational abilities• Strong ability to multitask and adapt quickly to changing priorities and can help people adapt to these on-going business transformations• Strong analytical skills. Technologically competent• Advanced computer skills including MS Office Suite (Word, Excel, PowerPoint, etc.) and experience working with a Human Resources Management SoftwareEDUCATION/EXPERIENCE• Associates or Bachelor’s Degree in Business, Human Resources Management, or another related field• 2 to 3 years of previous experience in a Human Resources role• Experience working in a unionized environment• Knowledge in all relevant employment laws, including US and Canadian Federal, state and provincial regulations• Completion of CHRP or working towards attainment is an asset
