Client Support Specialist

19 hours ago


Mississauga, Canada People Corporation Full time

We are seeking a Client Support Specialist to join our GroupQuest team.

At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource solutions. This role will be a part of GroupQuest, a division of People Corporation within Partner Solutions.

As a Group Benefits Managing General Agent (MGA+), we work in partnership with advisors and insurance carriers to provide full back-office support and services in all aspects of group benefits. We're a team of entrepreneurial thinkers, with a relentless drive to get things done, passionate about what we do and the innovative impact we are making.

**Key Responsibilities**:

- MGA Onboards & Offboards
- Manage and process the submissions of all MGA appointment letters
- Manage and process the submissions of Agent of Record letters
- Manage and process the submissions of policy termination letters
- Pulling and preparing experience reports, including more detailed in-depth chartered reports for larger groups
- Contact Carriers/Sales Representatives and/or CSRs to discuss and resolve any issues
- Database contacts and maintenance
- Employee data monthly pull
- New Carrier direct sales
- Plan summaries
- Firm and Client Logo uploading
- License & Errors and Omissions submissions
- Manage ad hoc requests from advisors within the scope of our value proposition/product offering

**To be a successful Client Support Specialist with GroupQuest/People Corporation you will need**:

- Completion of a post-secondary education.
- 1+ years of experience in data entry or administrative roles preferably in Group Benefits.
- Strong working knowledge of Microsoft Office Suite.
- Excellent command of the English language, including strong written and verbal communication.
- Strong analytical skills with high attention to detail.
- Comprehensive knowledge of group benefit plans and terminology.
- Excellent reasoning, judgment and decision-making abilities.
- Able to work independently and as part of a team.
- Time-management skills and able to thrive in a fast-paced environment.
- Bilingualism in both official languages English & French

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.



  • Mississauga, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...


  • Mississauga, Canada Halcan client Innovations LTD Full time

    Position responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction - Responsible for ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with...


  • Mississauga, Canada Sierra Supply Chain Services Full time

    **Come Join the Sierra Difference!** **We are currently seeking to hire a FULL-TIME IT SUPPORT SPECIALIST for our HAMILTON, BRAMPTON, AND MISSISSAUGA locations. **As the **IT Support Specialist**, you will play a key role in delivering responsive and effective IT support services on-site and remote. **Who We Are**: Sierra Supply Chain Services (a division...

  • IT Support Specialist

    2 weeks ago


    Mississauga, Canada S76 Full time

    Reporting to the Manager, the IT Support Specialist provides technical support and service to our valued customers, which includes but not limited to troubleshooting and resolving issues, routine equipment and software maintenance and installation. **KEY ACCOUNTABILITIES**: The following outlines the primary duties and responsibilities for the IT Support...


  • Mississauga, Canada GroupQuest Benefits Resources Inc. Full time

    Our Client Support Team is the backbone of our operation. For advisors, the service team members are the ones who make the first impression, and our warm, courteous, and efficient response to their group needs is what fortifies our stellar reputation in the industry. Key Responsibilities - MGA Onboards & Offboards - Manage and process the submission of all...


  • Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...


  • Mississauga, Canada Investment Planning Counsel Full time

    **Client Experience Specialist** Investment Planning Counsel (IPC) is one of the fastest growing independent wealth management companies in Canada. We are a diverse group of people all driven towards one goal: helping advisors build a better business through a remarkable client experience. **About Us** We specialize in financial planning for individuals,...


  • Mississauga, Canada Dexterra Full time

    Company Description WHOARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...


  • Mississauga, Canada Hikvision Canada Full time

    **OUR COMPANY**: Hikvision is a world leading IoT solution provider with video as its core competency, and manufactures an extensive suite of comprehensive products and solutions for a broad range of vertical markets. As a full service, end-to-end security solutions provider, Hikvision Canada Inc. employs many experienced professionals across the country....


  • Mississauga, Canada Mortgage Fernando Inc. Full time

    We have an immediate position open for a Client Success Specialist who will be a part of an ever-growing, high-profile mortgage team. - Has 2+ years of experience in Canada's banking, mortgage or financial services industry. - Exceptional interpersonal and communication skills, including a professional and friendly telephone manner. - Strong attention to...