Count Team PT AJX-PCK

5 months ago


Ajax, Canada CB Canada Full time
Position Summary

Pickering Casino Resort & Casino Ajax is seeking Count Attendants

Don’t miss the opportunity to join One Toronto Gaming’s Pickering Casino / Casino Ajax Resort Cage and Coin team

Pickering Casino Resort / Casino Ajax is seeking dynamic individuals with a drive to succeed, strong guest relations and energetic; responsibilities of this role will align with the position of Count Attendant upon opening of Pickering Casino Resort. Successful candidates may be scheduled to work at both our Pickering Casino Resort and/or Ajax Casino locations. We are seeking for a dynamic individual with a drive to succeed, strong business acumen & leadership skills to fill the role of a Count Attendant. Under the general direction of the Cage Manager, this position is responsible for providing exceptional guest service while collecting Cash Boxes from Slot Machines and Table Games off the gaming floor. Process the funds and vouchers collected in the count room in accordance GCGC Standard Operating Procedure. This role ensures adherence to all policies and procedures and implements all new gaming operations initiatives as directed. Above all else, leading by example to create Great Experiences and Memories for all Guests and colleagues.

Key Accountabilities

  • The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:
    • Interacts courteously with Guests and Team Members during the Count Drop while collecting Cash Boxes from Slot Machines and Table Games
    • Process funds and vouchers collected during drop in the Count Room
    • Process, rack, count chips and deliver to vault
    • Transfer funds from Count to Main Bank once balanced
    • Perform duties in a safe manner; report any potential safety hazards to management staff
    • Complies with GCGC Service Operating Procedures to ensure the security and integrity of the count room operation
  • Successful applicants will demonstrate the following qualifications:
    • Secondary school diploma
    • One or more years of experience in customer service and handling cash (preferably large volumes)
    • Strong mathematical aptitude, ability to work in a physically demanding area, ability to work within a confined space, have good hand-eye coordination, and be familiar with a high-volume, fast paced, multi-tasking environment.
    • Excellent communication, organizational, teamwork and analytical skills.
    • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Work Environment Considerations

  • Back office environment, standing or sitting for long periods of time, non-traditional work hours

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encour aged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

Pickering Casino Resort candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your clients
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn't your typical \'corporate\' job. We work hard and we have fun

The only thing we don’t play games with…..is your career

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment


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