PT Slot Technician AJX-AJX

Title Slot Technician

Profile Union, Non-Tipping, Category 2

Department Slot Operations

Starting Rate $20.59

Company Overview

One Toronto Gaming is a Partnership formed by Great Canadian Gaming Corporation(TSX:GC) (\'Great Canadian\') and Brookfield Business Partners L.P. (NYSE:BBU)(TSX:BBU.UN) (\'Brookfield Business Partners\') (together the “corporate Partners”) to operate certain gaming facilities in the Greater Toronto Area (the \'GTA Bundle\').

The GTA Bundle is the largest award by the OLG as part of the modernization of its casino operations. In 2016, its three former facilities, OLG Slots at Woodbine, OLG Slots at Ajax Downs and Great Blue Heron Casino generated gross gaming revenue of over $1 billion.  These facilities now have a combination of over 5,400 slot machines, 160 live table games and employ more than 2,800 team members.

The Partnership brings considerable gaming, urban redevelopment and hospitality expertise to the operations and is strategically repositioning the GTA Bundle. This development (subject to ongoing approvals) and modernization will include integrated property expansions that will enhance the gaming offerings to service the GTA market. It will also include leading world-class amenities consisting of state-of-the-art conference facilities, hotels and premier entertainment venues.

Position Summary   

Under the direction of the Slot Technician Supervisor, this position will be responsible for repairing, servicing and maintaining slot machines to minimize down time and loss of revenue to the casino in a timely manner.  Slot Technicians must adhere to company policies and procedures and the Internal Control Manual of the Slot Technical Department in order to maintain the integrity of the games and provide a high level of customer satisfaction.

Key Accountabilities:

• Service and repairs slot machines.
• Perform Slot Machine Moves, Conversions, Game installs, and other slot projects as assigned and in conjunction with all applicable Alcohol and Gaming Commission Ontario (AGCO) regulations and Casino internal controls.
• Set up game options and tests including hardware, firmware and system interfaces, to include confirmation that all are accurate and functional.
• Daily computer use including Microsoft office, in-house slot management programs and others as needed.
• Document instances of hardware failure, repair, installation, and removal.
• Assist guests with any needs or concerns in a friendly and courteous manner.
• Slot Projects will require travel to other One Toronto locations.

Education and Qualification Requirements:

• Degree or diploma or comparable combination of equivalent working experience and education with a background in electronics.
• 1+ years’ hands on working experience in a Slot Operations or Electronics area.
• Fine Pitch Soldering
• ICT, SMT and Wave Soldering
• PCB Fault Finding and Debugging
• Chip Component Repair
• Working knowledge of computer software packages and the ability to troubleshoot electronic equipment.
• Must be people-focused and demonstrate a strong commitment to providing exceptional customer service
• Proactive and solution oriented with a drive to succeed;
• Demonstrate strong initiative, active listening and teamwork skills;

Work Environment Considerations

• Fast paced with multiple priorities
• This position requires repetitive lifting approximately over 40lbs; including pushing, pulling, standing, bending, stooping etc.
• Possibility of working in confined spaces and exposure to dust
• Ability to stand for extended periods of time
• The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including holidays, evening, overnight or weekend shifts. 

Special Working Conditions

Our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the policies outlined in our Corporate Ethics & Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company’s Whistleblower Policy.

The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department.  

Compliance Requirements:

• Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee.
• Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
• Adhering to all company and regulatory policies as they relate to functions of the position.

Licensing and Certification Requirements

Permanent employment is dependent upon the authorization and continued approval of the Provincial/State Regulatory Bodies. New employees will complete an application and will begin work after regulatory approval is granted. Existing team members will reapply as necessary, and continuing work will be dependent upon successful reapplication.

For positions that require additional certification, the appropriate level of certification will be maintained.

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• We provide you with the tools and technology needed to delight your clients
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical \'corporate\' job. We work hard and we have fun

The only thing we don’t play games with…..is your career

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment