hotel front desk clerk

4 weeks ago


Vancouver, Canada St Regis Hotel Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Hospitality industry
  • Urban area
  • Hotel, motel, resort
  • Relocation costs covered by employerTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer serviceComputer and technology knowledge
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • InternetTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?Health benefits
  • Dental plan
  • Health care planFinancial benefits
  • As per collective agreement
  • Group insurance benefits
  • Night shift premium
  • Pension plan


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