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Shelter Services Worker

3 months ago


Inuvik, Canada Government of Northwest Territories Full time

Job Information

Located in Inuvik, the Shelter Services Worker reports to the Supervisor, Shelter Operations, and is an integral member of the day-to-day operationalization of the Inuvik Homeless Shelter and Inuvik Emergency Warming Centre programs by assisting with program delivery and providing direct support to Shelter Users.

Knowledge, Skills, and Abilities

Knowledge of and/or the ability to acquire and apply knowledge of policies, procedures and protocols related to the infection and prevention of transmission. Knowledge of recovery model and trauma informed practices. Knowledge of and/or the ability to acquire knowledge of harm reduction philosophy. Ability to acquire and apply knowledge of case management for Shelter Users. Interpersonal skills as well as verbal and listening communication skills. Customer service and conflict resolution skills, and the ability to listen and respond positively in all Shelter User situations. Ability to maintain calm, exhibiting controlled and professional behaviour. Ability to make rational decisions where management advice is not immediately available.

Typically, the above qualifications would be attained by:

The completion of Grade 10 and six (6) years of relevant lived experience in the NWT providing support in community, shelter, wellness, and correctional or mental health settings.
Equivalent levels of education and experience will be considered.

Additional Requirements

Proof of immunization in keeping with current public health practices is required.
Position requires the incumbent to be trained or willing to be trained in Cardio pulmonary resuscitation (CPR), Non-Violent Intervention (NVI), and First Aid-Administering Naloxone.